Calling all hospitality enthusiasts! Join us as a Front Office Management Trainee at Park Inn by Radisson Amsterdam City West!
Are you passionate about the hospitality industry and eager to dive into a dynamic, varied internship where no two days are the same?
Are you social, proactive and not afraid to take on responsibility?
Do you like solving challenges and ensuring guests have an unforgettable experience?
If you say Yes I Can! Then we want to hear from you!
Park Inn by Radisson Amsterdam City West, a vibrant and colourful hotel featuring 476 rooms and 20 meeting rooms, conveniently located next to Amsterdam Sloterdijk train station and easily reachable for both guests and team members by car and public transport. The hotel is designed by the renowned designer Karim Rashid. The hotel is part of the VEN complex, meaning it shares the building with Holland Casino, LimeHome apartments and Restaurant Azura. Join our team and be part of a workplace where we blend fun, informality, and the rich diversity of our international teams.
What's in it for you?
A monthly internship allowance of €750 for a full-time internship.
Complimentary daily meal in our canteen.
Guidance from experienced managers to help you grow as a hospitality professional
Potential for continued employment with Radisson Hotel Group after your internship.
Access to learning and development opportunities through Radisson Academy.
Staff activities such as the annual staff party, summer event, departmental outing, and many more social activities;
"Weet waar je werkt" in-house experience, allowing you to enjoy a stay as a guest in the hotel.
Access to the employee discount platform Benefits at Work which offers exceptional rates on products and services from renowned brands and popular amusement parks;
Staff discount on stays and F&B at Radisson Hotel Group worldwide, not only for yourself but also for family and friends.
50% Discount on Food & Beverage: Enjoy half-off on dining experiences at the Radisson Blu and Park Inn by Radisson hotels throughout the Netherlands.
Essential ingredients:
Currently enrolled in a hotel/hospitality management program or a related HBO-level course.
Excellent communication skills: especially in English, and a great addition if you also speak an extra language!
Flexibility to work morning and evening shifts, including weekends and public holidays;
You will learn to:
Assist the Front Office Manager and Managers on Duty with daily operations.
Address guests in a professional and hospitable manner, answering questions, providing information and giving recommendations on what to do in Amsterdam.
Act as the first point of contact for guests and departments, handling complaints, resolving issues, and creating Memorable Moments.
Manage Guest Relations activities, including overseeing responses on our guest experience platform, ReviewPro.
Know the procedures of the Front Office department and ensure they are followed seamlessly.
Facilitate smooth communication between all departments to elevate the guest experience.
Conduct quality checks in public areas and guest rooms to ensure cleanliness and safety.
Contribute to the improvement of the departments by giving suggestions to the head of department on current processes and procedures.
Work on various projects and execute tasks that will help you grow into a well-rounded hotel professional.
Did you become enthusiastic after reading the vacancy? We would love to see why you are our new Moment Maker! Join our team and help us create unforgettable moments for our guests and clients every single day.
Apply via (klik op de solliciteer button) or send your CV via WhatsApp to +316-11 80 86 63.
Ensure you're authorized to work in the Netherlands and have housing in Amsterdam before applying. Due to the high volume of applications, we will only respond to candidates who meet these criteria. By applying, you consent to the use of your data for recruitment purposes. To withdraw consent or request deletion, use the "apply" button.
About Us the Park Inn by Radisson Amsterdam City West:
Here at our hotel, we're all about making memorable moments, every day, everywhere, every time, fuelled by our unmistakable 'Yes I Can!' spirit. Our team keeps growing because we believe in nurturing talent - as talent grows, so do we. We're a diverse team with one shared mindset. We value open, direct communication to build trust, and we're firm believers that anything's possible. And most importantly, we have fun in everything we do.
About Radisson Hotel Group™:
Radisson Hotel GroupTM is one of the world's largest hotel groups with ten distinctive hotel brands and has 1,400 hotels worldwide in operation and under development. The Radisson Hotel Group portfolio includes Radisson CollectionTM, Radisson Blu®, Radisson®, Radisson RED®, Radisson Individuals®, art'otel®, Park Plaza®, Park Inn® by Radisson, Country Inn & Suites® by Radisson, and Prizeotel. More than 95,000 international team members work for Radisson Hotel Group. The company's headquarters are located in Brussels, Minneapolis, and Singapore.
In overeenstemming