Klantenservice vacatures Arnhem

As a new colleague in our Inside Sales Team, you will play a vital role within the team, acting as a key point of contact for our customers and ensuring a high level of service

• Managing and supporting a diverse portfolio of B2B and B2C clients
• Responding to a wide range of customer enquiries in a professional and timely manner
• Advising both private and business customers on suitable LED lighting solutions
• Preparing quotations and proactively contributing ideas for tailored lighting solutions
• Accurately handling the administrative processing of orders, returns, and customer complaints

Requirements

• MBO-4 / HBO level of working and thinking
• An excellent command of French and Dutch, both spoken and written
• Proficiency in an additional language (such as German) is a strong advantage
• Strong communication skills, both
• Required Experience verbal and written
• A commercially minded approach with a focus on achieving shared objectives
• A proactive, self-starting attitude
• The ability to recognise customer needs and translate them into effective, results-driven solutions
• Living within a 40km radius from Nijmegen

Benefits

• Part-time or full-time employment available (32–40 hours per week)
• A competitive salary between €2.700 - €3.500 per month, commensurate with knowledge and relevant work experience
• Holiday allowance of 8% and 24 vacation days based on a 40-hour workweek
• An excellent pension scheme
• Travel allowance for employees residing outside the municipality of Nijmegen
• Ample opportunities for professional development and career progression
• A generous staff discount across the entire product range
• Complimentary healthy lunches and enjoyable weekly social gatherings
• A pleasant and well-equipped working environment in a modern, attractive office

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