Full Stack Observability Consultant

Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 55,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

What impact you can make

Do you have a passion for Digital Transformation, performance, and user experience around it? Do you see yourself working in an international organization where you help and guide clients in their digital journey and performance challenges? Then you might be the right fit for us!

Role and Responsibilities

The Full Stack Observability Consultant is responsible for ensuring successful adoption of APM (Application Performance Monitoring) or DPM (Digital Performance Management) technologies throughout the software application lifecycle to provide real-time analytics which help our customers proactively avoid performance issues and to rapidly diagnose and resolve problems should they occur. The role focuses on ensuring high-quality delivery, with the aim of helping customers to maximize the value that Digital Performance Management delivers, enabling them to deliver high performing applications with first-rate customer experience. Successful consultants will have a high-tech background with an application focus and will be intuitive problem solvers comfortable in complex environments, seeking a wide variety of challenges to help them grow. As Full Stack Observability Consultants at Eviden, you play an important role in the digital transformation of our clients. Together with clients and colleagues, you share your expertise on how we help organizations collaborate more efficiently and securely with cloud technology and the performance around it.

As a Full Stack Observability Consultant your tasks will include:

• Consult with customers to understand, and then meet their business and technical goals.
• Install, configure, and troubleshoot APM/DPM products in Production, Test and Development environments.
• Serve as subject matter expert on APM techniques and best practices.
• Identify key “Business Modeling” integration opportunities, especially around reporting, alerting, dashboards, SLAs, etc.
• Analyze performance data and assist with performance troubleshooting/tuning of customer applications, architecture, and practices.
• Build relationships that support the successful adoption and integration of APM products throughout the application lifecycle.
• Learn and develop yourself in the continuously changing world of APM and Cloud.

The team

As a Full Stack Observability Consultant at Eviden you are part of an international and growing team. You will work closely together with a lot of tech and innovation enthusiasts. It is a dynamic position with lots of room to grow and develop. Growing within Eviden there are many opportunities to further specialize yourself in your field of expertise. Also, knowledge-sharing and cooperation across competences is very much encouraged and expected. As a team, we thrive in situations where our creativity and ability to be innovative are being put to the test. Due to this mindset, we can deliver high-end and exotic solutions that are, in some cases, deemed impossible. And that is something that we are proud of as a team!

The department

Digital transformation is happening everywhere. Software is taking over the business operations. Companies across all industries are essentially becoming software companies now. The competitive battlefield is digital… websites, mobile apps, IoT and more. We can see this in the way we interact, pay, travel.

The Digital Performance Management unit within the Digital ServiceNow practice works with its clients to enable them to deliver the smoothest, fastest, secure digital experience to all its users in increasing business performance.

We support clients in complex ecosystems with today’s applications, websites and apps running. These websites and apps are not just marketing channels anymore, they are critical production factors. If a website or app doesn't deliver a satisfactory customer experience the entire value delivery chain breaks down, and a company will not generate revenue regardless of product quality or value proposition. So, a good user experience is essential; otherwise, it is game over. Digital Performance Management is to be the partner of choice and trusted advisor of Eviden clients to address these objectives.

Required Skills and Experience

• You have a bachelor and/or master’s degree (preferably in IT) and are looking for a challenge that launches your career.
• Good commercial awareness and acumen are crucial as a Performance Consultant.
• You are self-motivated with a demonstrated ability to work independently and as part of a team.

You are currently living in the Netherlands or Belgium and speak Dutch and English fluently.

You will receive bonus points for

• Experience with Dynatrace, AppDynamics, Elastic Stack, New Relic (or other APM/DPM solutions).
• Basic knowledge of/ experience with tools like Ansible, Docker, Kubernetes, OpenShift, Python.
• Experience with Big Data Analysis (ELK stack, Splunk); Infra-automation, Containerization and Cloud Orchestration trigger your curiosity.
• Experience in working with a Public Cloud environment (AWS, Azure, Google).
• Experience with Agile working (SCRUM/SAFe/DevOps).

In addition to a challenging and inspiring working environment, we offer you also:

• A market-competitive salary with a mobility budget or a lease car.
• Challenging career opportunities at both national and international levels.
• Possibility to work partially remotely.
• This client, like many of our clients, works in a hybrid mode, so working from home and 2 to 3 days a week at the client's office (The Hague) or at the office (Amstelveen).
• A personal development plan that you create together with your direct manager.
• Good secondary employment conditions, including 29 vacation days, vacation pay, and a 13th month salary.
• Working with large, established clients.
• Internal and external (technology) courses and certification.

If you have any questions, please contact our recruiter Alfred Asante.