Vacatures product owner

At SurePay, we're on a mission to safeguard our clients and their customers from the escalating threat of global payment fraud. Since our inception in 2016 as a Rabobank startup, we've been pioneers in combating payment fraud and misdirected payments. Our innovative solutions have significantly reduced financial losses and administrative burdens for countless individuals and businesses. We are European market leader and as we continue to evolve and grow, we're working hard to scale further globally, while continuing to build our talented and driven team.

Our core Account Verification product has already changed the game. Now, we are scaling our vision. We’ve launched a new domain—Focussed on Fraud & AML prevention and detection—to build a powerhouse suite of actionable insights for Fraud and Anti-Money Laundering. The train has already left the station: we have a vision, a working prototype, and positive validation from major banks. However, to win in this competitive market, we need more than just technical direction. We need a Domain Lead who can provide the functional "north star"—someone who can look at a list of features and decide exactly which ML model or use case will deliver the highest value to a Tier-1 bank.

This isn’t about building from scratch in a vacuum; it’s about taking the helm of a high-speed project and making the hard calls. You will lead the Fraud & AML domain within SurePay, nurturing it from an ambitious initiative into a fully grown-up product suite by the end of 2026.

Your core responsibilities involve:

• Strategic Decision Making: Answering the "What" and "When." Should we prioritize specific fraud types or AML triggers? Which features move the needle for a CISO or Head of Compliance?
• Client Partnership: Acting as the trusted subject matter expert in high-stakes conversations with banks, translating their pain points into our product roadmap.
• Cross‑functional product launch: Orchestrating the "go-to-market" dance by aligning Marketing, Legal, Sales, and Product to ensure a seamless 2026 launch
• Domain Ownership: Working with a dedicated Product Owner, Product Manager, and two specialized IT teams to turn complex data points into world‑class detection models.

We are looking for a Fraud authority who knows exactly how banks think, but has the soul of a product builder. You are a super specialist who has sat on both sides of the table. You understand the bureaucracy and risk‑appetite of a bank, but you thrive in the agile, sometimes "messy" environment of a scaling software company. To be successful in this role you:

• Have a solid background in fraud detection within a banking environment. You understand rule‑writing, model building, and how detection systems fit into a bank’s complex architecture.
• Are a Regulatory Expert: You stay ahead of the curve on AMLR, PSD3, and PSR, understanding how shifting laws impact detection strategies.
• Have a Product/Commercial Mindset: You’ve worked as a consultant or in a commercial product role. You don't just build for the sake of tech; you build for market fit.
• Live Pragmatic Decisiveness: You have a strong bias for action. When the team asks for a direction, you provide it based on evidence and experience.
• Have Resilience: You aren't rattled by ambiguity. You can pivot when the market shifts and keep the team motivated.
• Are a Master Storyteller: You can simplify complex technical fraud concepts into inspiring visions for stakeholders and clients alike.

You will have the autonomy to build a new business unit, backed by the reputation and resources of SurePay. You’ll be at the front‑line of the fight against financial crime, using cutting‑edge AI to protect millions of transactions, before they take place.

• Competitive salary + 8% personal benefits budget (use it on training, more time off, or your salary)
• 25 holidays
• Hybrid working setup
• MacBook Pro, iPhone, and all the tech you need
• Travel costs covered (NS Business Card)
• Pension plan
• A culture of ownership, innovation, and autonomy
• Friday drinks, offsites, and a quarterly company meetup
• A diverse team of 35+ nationalities, driven by impact

SurePay makes payments easier, more personal and even more secure. We are a fast‑growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is backed by two leading investors: Rabo Investments and Carlyle Europe Technology Partners. Both are highly experienced in scaling international B2B SaaS and FinTech companies. Their support reinforces SurePay’s mission to prevent payment fraud globally and accelerate our international growth. SurePay's core values are: We Care, Build Together, Think Forward, and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday.

• Founded in 2016
• Flat organisation and no hierarchy

• We Care: We are a supportive employer and understand that health, family and safety is what really matters. We care about our employees, customers, partners and end‑users. Therefore we value creating a safe workspace where everybody can be their authentic self and where we, together, work on the same mission to provide safer payments.
• Build Together: We believe in teamwork and strive towards the best results together with employees and customers. Our diversity, both personal and professional, is one of our key strengths.
• Think Forward: We are frontrunners and are on top of our game. Our customers can rely on innovative solutions to service their current and future needs. With a problem solving mindset, we anticipate challenges and adapt to a fast changing environment.
• Be Responsible: We all contribute to reaching our mission of reducing fraud and misdirected payments, leading to a positive impact on society. We take responsibility, show ownership and make honest decisions.

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