Location: Rotterdam, Netherlands
What You’ll Be Doing:Supplyframe, a Siemens company, is an innovative and rapidly growing leader in the electronics component industry. The Media Operations Technical Editor is an integral part of driving revenue growth and is responsible for the daily support and insights critical to the success of our advertising clients’ programs.
The Technical Editor is responsible for the creation of high-quality written content through our technical writers. This role is central to Supplyframe’s services: it leads the technical and editorial aspects of each content item from kickoff to final approval, and manages Supplyframe’s pool of technical writers, to ensure timely delivery for customers. This role requires a background in electronics engineering, combined with editorial skills. The Technical Editor works closely with customer success managers (CSM), project managers, writers, social media managers, media operations, and sales.
- Support and involvement with CSM and sales team members with pre-planning content requirements for large-scale content projects such as e-books.
- Lead the content portion of project kickoff calls with customers; explaining the content creation process and extracting all required information and context from the customer such as engineering requirements, terminology, positioning, etc.
- Select writers or be the lead writer based on domain expertise, performance, and campaign continuity.
- Ensure the on-time and correctness of content outlines, either delegating to writers or preparing the outline oneself.
- Perform technical and editorial QA on outlines and drafts, correcting inaccuracies and improving clarity, logic, and flow, or when needed returning work to writers for improvements.
- Direct revision cycles with precise, actionable feedback until high-quality, customer-ready content is achieved.
- Approve final content internally before handoff to the Project Manager for customer delivery via Customer Success team.
- Work in lockstep with the Project Manager, who manages timelines and workflows of all aspects of campaigns including social media and ads. Collaborate with the Customer Success Manager on customer communication and success metrics.
- Where needed provide input to social media managers and media operations to enable them to perform their part of customer campaigns.
- Work in collaboration with the media operations team to source and hire new writers and ensure the existing writer pool can meet future customer content needs. This includes liaising with sales to be aware of future requirements.
- Be involved with writer cost-management; from determining fees, assigning writers within budget, and balancing writer-budget for complex campaigns.
- Coach and lead the writer pool with regards to guidelines, processes, and the usage of Siemens approved AI tools for crafting and review of created content.
- Self-motivated, able to work independently (as well as with a team) and manage workload with minimal supervision
- Ability to multi-task
- Passion for facilitating internal and external customer satisfaction
- Ability to thrive in a fast-paced environment managing and prioritizing multiple tasks while meeting tight deadlines
- Curious nature, filled with initiative and committed to follow-through
- Engineering degree or equivalent professional experience in electronics, embedded systems, or related fields. Familiarity with popular electronic industry verticals such as industrial automation, manufacturing, IoT, automotive a plus.
- Proven ability to interpret technical documentation (datasheets, white papers, system architecture diagrams, engineering specifications).
- Excellent judgment in validating technical claims and identifying inconsistencies or missing details.
- 5+ years of experience editing and writing in-depth content for engineering audiences.
- Strong communication skills;
- Ability to lead technical discussions with customers.
- Leadership capability towards the writer pool.
- Effective and pleasant collaboration with the wider internal team.
- Native-level English proficiency.
- Ability to manage a large amount of editorial projects in parallel.
Open to considering applicants from Germany, UK and the Netherlands as well.
Why us?Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.
A collection of over 377,000 minds building the future one day at a time in over 200 countries. We’re dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!
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#J-18808-Ljbffr€65000 - €85000 monthly