Vacatures operations manager

We are looking for an Operations Manager for our contract logistics operations in Zaandam. The site stores and distributes car parts for 14 different car brands including premium brands. The inventory consists of bolts, engines, tires, body shop parts and much more. Our daily and long‑term goal is to store these items in the best way we can and ensure they are delivered within the agreed time frames with our customers. For us it is important that we always deliver on time, deliver the highest quality and have satisfied employees.

As an Operations Manager you ensure that both internal and external customer KPI expectations are met or exceeded. You will be responsible for overseeing the logistics and distribution processes for our customers Stellantis & You and Distrigo. You distribute, coordinate and monitor the daily and weekly activities of your team by adapting the human and material resources for optimal productivity and profitability, while ensuring service, quality and health & safety standards.

You will work closely together with colleagues from our two other sites in Hoogeveen and Waalwijk. In the position of Operations Manager, you report directly to the Site Manager, who is responsible for all three sites in Waalwijk, Hoogeveen and Zaandam.

• Plan and manage supervisory staff ensuring maximum efficiency and flexibility to respond to operational needs of the customers.
• Review customer service levels with the Site Manager against SLAs/KPIs.
• Ensure that KPIs are maintained and actively incorporated into the business activity.
• Agree, monitor and recommend changes to current operational processes.
• Support the Site Manager in maintaining close relationships with designated customers.
• Establish clear and precise instructions to perform operations and set individual targets, then appraise each individual accordingly to set goals, and manage performance and conduct matters.
• Apply and enforce Health & Safety, Quality and Environmental regulations on a day‑to‑day basis.
• Coach and mentor appropriate team members to ensure continuous improvement, transferring expertise and solving discrepancies when required. Understand employees’ strengths and areas for improvement.

We are seeking a proactive, ambitious professional who works independently and has a strong sense of responsibility. You are socially adept, have strong communication skills and can lead a team of people effectively. You are flexible in your approach to meeting the diverse needs of your team to achieve desired results. Additionally, you are resilient to stress and prioritise a mindset of continuous improvement. You excel at maintaining a holistic view within a dynamic environment and understand the needs of our customers and can respond promptly with your team.

• Completed a bachelor's degree.
• At least 3 years of successful managerial experience in a logistics environment.
• Demonstrated experience in coaching and developing leaders.
• Excellent communication skills.
• Fluent proficiency in both Dutch and English.

• A competitive salary ranging from €4.158,68 to €5.730,58 gross per month (depending on qualifications and experience).
• A one‑year contract with the possibility of a permanent position.
• 25 vacation days, 5 ADV (Additional Decentralised Vacation) days, and the option to buy or sell extra leave.
• A profit‑sharing scheme of up to 3% based on positive company results.
• A good pension plan, 8% holiday allowance and reimbursement of travel expenses.
• The option to take out collective health insurance with a discount.
• A very friendly and informal working atmosphere, with short lines of communication and a sense of being part of a larger whole.
• Many opportunities for personal development and growth within the organization.

At CEVA Logistics, our people are the heartbeat of the organization, our strength. Within our international organization, we work for our favourite brands such as bol.com, Zalando, and de Bijenkorf. We are constantly innovating and giving you the space to bring out the best in yourself. Together, we grow! We provide a work environment that values integrity and trust, and that allows you to work with an entrepreneurial spirit, pioneer with creative ideas. Collaboration and respect for each other are essential in our organization and a positive atmosphere is the foundation.

As a global organization and part of the CMA CGM Group, diversity is critical to our business success; we employ people with different experiences and abilities, expanding our knowledge and increasing our creativity and innovation.