Responsibilities * Communicate effectively with colleagues and guests, contributing to a positive team environment and consistent service delivery * Support the guest journey, including check-ins, check-outs, and handling guest requests across phone, written, and face-to-face communication * Assist with reservations, payments, and Front Office administrative tasks * Deliver personalised guest experiences and create memorable moments throughout the guest journey * Maintain a professional and welcoming Front Office environment in line with brand standards * Collaborate with departments such as Housekeeping, Food & Beverage, and Maintenance to ensure smooth daily operations * Learn and apply hotel procedures, standards, and systems to support operational excellence Essential Requirements * Currently enrolled in a hospitality or related study programme * Strong communication skills in English (written and spoken) * Proactive attitude with willingness to learn and develop * Guest-focused mindset with a positive and professional approach * Enjoys working in a team and adapting to a fast-paced environment * Available for an internship of at least 5-6 months * Eligible to complete an internship in the Netherlands Preferred Requirements * Previous experience in hospitality or customer service is an advantage * Interest in Front Office and guest relations * Familiarity with hotel systems (PMS) is a plus * Dutch or any additional language skills are an advantage * Eagerness to develop operational knowledge within a hotel environment Your Benefits & Perks * Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends) * 50% food and beverage discount at our restaurants and bars * Exclusive discounts via personeelsvoordeelwinkel.nl * Great learning and development opportunities * Advanced onboarding programme * Career growth opportunities across PPHE Hotel Group in Europe * Tasty meal during your shift * Annual company parties and outings * Time to work on your school projects or thesis The internship allowance is €550 gross per month (full-time), which is above the Horeca CAO BOL guidelines.
Ready to start your hospitality journey in a place where creativity, culture, and people come together? Apply today, it's quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to art'otel Amsterdam. Join the fun. Create the art.