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Vacaturebeschrijving

Hi new colleague?
Nice to meet you. My name is Carolien, HR Business Partner for the Pestana Amsterdam Riverside. A beautiful hotel where we are looking for passionate colleagues. Are you a person who knows how to deal with busy challenging days? You are a fan of bottom-up ideas and ensure that the right ideas are worked out and implemented. Are you service orientated, hardworking and do you love to work in the exciting hospitality branch? Then we are looking for you!

The PESTANA HOTEL GROUP is the largest multinational group of Portuguese origin in the tourism sector, is present in 16 countries, has 12,000 rooms under direct management, has a global team of 7,000 professionals and is chosen by over 3 million customers/year. Our Hotel specifically count with 154 rooms & suites, a Spa, including an indoor swimming pool and sauna, a gym, 10 meeting rooms and our beautiful restaurant & bar. This hotel is your new luxury home in Amsterdam.

As bartender at Pestana Amsterdam Riverside, you will play a crucial role in delivering exceptional guest experiences and creating a warm and welcoming atmosphere at our restaurant and bar. The primary responsibility of the Bartender is to prepare and serve a wide range of beverages to our patrons while ensuring that they receive prompt and courteous service. Your passion for mixology, attention to detail, and excellent customer service skills will contribute to the success of our bar operations.

What will you be doing:

  • Skillfully mix and prepare a diverse selection of alcoholic and non-alcoholic beverages, including cocktails, wines, beers, and soft drinks, adhering to standardized recipes and Pestana's quality standards.

  • Greet guests with a friendly and professional demeanor, take drink orders, and engage in conversation to enhance the overall guest experience.

  • Demonstrate a thorough understanding of the drink menu, including seasonal specials, and provide recommendations to guests based on their preferences and tastes.

  • Maintain a clean and organized bar area, ensuring all tools, glassware, and equipment are sanitized and in good working condition.

  • Proactively suggest premium beverages and additional menu items to guests, increasing revenue opportunities while providing personalized service.

  • Cash Handling: Accurately process payments, handle cash, and maintain a balanced cash register throughout the shift.

  • Assist in monitoring bar inventory levels,

  • Guest Relations: Address any guest concerns or complaints promptly and professionally, ensuring guest satisfaction and resolving issues to the best of your ability.

  • Freedom to compete in cocktail competitions

What is in it for you:

  • Parttime | 0 hour contract employment

  • Salary in accordance with the collective labour agreement for hospitality (Horeca CAO)

  • Workshops & partnerships with liquor brands.

  • A dynamic but relaxed, international work environment.

  • Friendly, passionate, and fun colleagues.

  • International growth opportunities, with priority given to applications within the Pestana Hotel Group worldwide.

  • Learning and development opportunities through our online courses.

  • A one-night guest experience in our hotel, including breakfast.

  • You like staying fit? You have free access to the hotel gym.

  • Amazing team outings.

  • Refer a friend bonus of 1000 euro!

  • 50% discount on bars and restaurants at partner hotels across Amsterdam.


Do you want to:

  • Work in a five-star hotel in Amsterdam

  • Build together on the success of our hotel.

  • And... do you have that true service spirit!

Still enthusiastic after reading all of this. Want to become part of our team? Then I would like to invite you to be creative and share your motivation and CV to (klik op de solliciteer button) you have reached the end of this vacancy!

If you're selected for the first round of interviews, you'll hear from us within 10 days - we can't wait to discover what you'll bring to the team!

What do we expect from you
 
  • Proven work experience as a bartender in a 4- or 5-star hotel or cocktail bar is preference.
  • Knowledge of various drink recipes, mixing techniques, and garnishing.
  • Excellent customer service and communication skills.
  • Attention to detail and a passion for delivering top-notch service.
  • Positive attitude and ability to work collaboratively in a team.
  • Flexible schedule, including availability to work evenings, weekends, and holidays.
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