- Team Coordination (14 people)
- Responsible for ensuring accurate revenue calculation for various categories
- Responsible for ensuring that all billing is completed accurately within applicable deadlines
- Responsible for rapid and smooth cash collection process
- Develop and monitor KPI’s to track the progress of the team’s performance
- Drive regular updates with the team to ensure all disputes are handled quickly
- Responsible for review of the monthly balance sheet reconciliations performed by the team
- Responsible for reviewing weekly/monthly reporting before distribution to management
- Drive and support process improvement. Eg: A&P calculation tool, Collection Tool
- Motivate the team reporting into you and together with the Global Tower Head of A&P Accounting to ensure for the right capacity within the department (new hires as well as weekly planning of the capacity in the office).
- Ensure a backup plan for the team is in place for holiday replacement / sick leave
- Coordinate the creation of standard manuals and procedures for backup within the team.