Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Radisson Blu Hotel Amsterdam Airport is a modern, upscale international hotel ideally located near Schiphol Airport.The hotel features 281 stylish and comfortable guest rooms and 19 fully equipped meeting and conference rooms, making it a popular destination for international business events and conferences.
Guests can enjoy culinary experiences in our two restaurants: Haven Restaurant, offering refined international cuisine, and Nomad Bar & Restaurant, a vibrant and contemporary setting for casual dining and drinks. As part of the Radisson Hotel Group, we proudly live by the Yes I Can! service philosophy, delivering positive, professional, and personalized hospitality every day.
Our diverse, international guest profile includes:
- International business travelers;
- Conference and meeting guests;
- Airline crew and stranded passengers;
- Leisure guests visiting Amsterdam and the surrounding area.
As Assistant Front Office Manager, you support the Front Office Manager in the daily operation of the department and lead by example on the floor. You inspire and motivate the team while ensuring smooth operations and outstanding guest satisfaction at all times.
Key responsibilities;
- Support and supervise the Front Office team on a daily basis;
- Ensure a seamless guest journey from arrival to departure;
- Handle guest feedback and complaints with confidence and care;
- Actively participate in operational shifts at the reception;
- Assist with scheduling, administration, and reporting;
- Optimize procedures and ensure Radisson brand standards are met;
- Act as the main point of contact in the absence of the Front Office Manager.
Why Join Radisson Blu Hotel Amsterdam Airport/Radisson Hotel Group?
- Competitive salary;
- Employee rates in all the Radisson Hotels all over the world and 50% discount on Food & Beverage within the Radisson Hotels in the Netherlands;
- Employee canteen;
- Travel allowance;
- An international workplace with colleagues and guests from all over the world;
- Free parking spots or free hotel's shuttle bus from and to Schiphol;
- Great staff activities and parties.
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy;
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all;
Requirements:
- You have supervisory experience in a hotel Front Office environment;
- You are service-oriented, proactive, and stress-resistant;
- You communicate fluently in English (Dutch and other languages are an advantage);
- You are flexible and available for rotating shifts, including weekends;
- You have strong leadership potential and attention to detail.