Klantenservice vacatures Ede

As a new colleague in our Inside Sales Team, you will play a vital role within the team, acting as a key point of contact for our customers and ensuring a high level of service

• Managing and supporting a diverse portfolio of B2B and B2C clients
• Responding to a wide range of customer enquiries in a professional and timely manner
• Advising both private and business customers on suitable LED lighting solutions
• Preparing quotations and proactively contributing ideas for tailored lighting solutions
• Accurately handling the administrative processing of orders, returns, and customer complaints

Requirements

• MBO-4 / HBO level of working and thinking
• An excellent command of French and Dutch, both spoken and written
• Proficiency in an additional language (such as German) is a strong advantage
• Strong communication skills, both
• Required Experience verbal and written
• A commercially minded approach with a focus on achieving shared objectives
• A proactive, self-starting attitude
• The ability to recognise customer needs and translate them into effective, results-driven solutions
• Living within a 40km radius from Nijmegen

Benefits

• Part-time or full-time employment available (32–40 hours per week)
• A competitive salary between €2.700 - €3.500 per month, commensurate with knowledge and relevant work experience
• Holiday allowance of 8% and 24 vacation days based on a 40-hour workweek
• An excellent pension scheme
• Travel allowance for employees residing outside the municipality of Nijmegen
• Ample opportunities for professional development and career progression
• A generous staff discount across the entire product range
• Complimentary healthy lunches and enjoyable weekly social gatherings
• A pleasant and well-equipped working environment in a modern, attractive office

Application ProcedureIf you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.