Klantenservice vacatures Amersfoort

In this position you will have the following responsibilities:

• You will serve as the primary contact for and interact with customers to provide information in response to inquiries about products, sales orders, lead times, shipments and services and to handle and resolve complaints.
• Develop and maintain business relationships with your dedicated B2B customer base and nurture these connections into strong, long term partnerships
• Follow up & follow through on inquiries regarding sales orders, lead times, shipments, logistics, products and services and ensure customer requirements are met consistently
• You develop and maintain close business relationships with customer contacts. Represent the company towards the customer and the customer inside the organization.
• Spider in the web position because you work together with Shipping locations, Sales, Logistics, Accounting and other company resources to coordinate day-to-day customer requirements.

RequirementsQualifications:

• Excellent written and spoken English and German (C1/C2 level)
• Experience within an international B2B, customer-facing role
• Some experience with SAP/CRM systems and a logistical background is an advantage

BenefitsOur client is offering you a direct contract in a very nice team and international company. The salary depends on experience and the range is around the 2600,- and 3500,- euro gross a month. Hybrid working is possible and of course you will receive a travel allowance.Application ProcedureIf you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.