Customer service agent

Do you have great interest in the world of nails, colors and techniques? Then apply now to become a French Ambassador for Pink Gellac! What are you going to do:

As a French Ambassador for Pink Gellac, you assist customers via telephone calls, e-mails, Social Media and WhatsApp. You understand that every customer is unique and therefore are eager to infuse insightful answers with a large helping of personal attention. 
Customers can contact you for very practical questions, for example questions about returns, delivery times or shipping questions. But they also might need your help for product specific questions about colour descriptions or the type of polish.

Pink Gellac is convinced that nail care is a way to express individuality and to brighten up your style. Pink Gellac offers nail enthusiasts the tools, products, and inspiration to add excitement to everyday life. The brand covers the beauty lovers of all ages, skills and flavors.
The Pink Gellac Ambassadors at Cygnific will handle both the French and English market (50-50). The French team at Cygnific will consist of 6 or 7 Ambassadors.

Working hours:

Flexible working hours from Monday through Friday, from 09:00 - 20:00 and Saturday to Sunday, from 10:00 - 17:00.

The training
The training will take place from the 31st of March until the 5th of April and will be on location. After this training, you will be supported at the office, by your Team Lead and experienced Pink Gellac Ambassadors.

During the first two months after the training, you will be working at the office during weekdays. If you desire to work from home after those two months, then this is possible after agreement with your Team Lead.

What we offer:

• A salary of €12,85 per hours gross;
• The possibility to work from home after two months;
• A 7-month contract with the company;
• A travel allowance;
• The opportunity to grow within the company.

What we ask:

• Minimum hbo level or equivalent ability
• You speak French and English fluently;
• You are communicative, service-oriented and creative;
• You can work on a Saturday or Sunday, every other week.

Extra information

#multilingual

Status Open Education Level MBO, HBO, Universiteit Location Amsterdam Working hours per week 16 - 32 Type of Contract Fulltime (startersfunctie), Parttime (overdag), Weekendwerk Salary indication €12,85 per uur Responsible for Helping customers with questions regarding the products and delivery time. Published at 08-03-2023 Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!