As a Danish Customer Service Agent in Amsterdam at a big Dutch airline, you will help customers with all kind of questions by phone, mail or chat. While working as a Danish Customer Service Agent, you will get a lot of different questions about boarding, general flight information or other flight-related problems. But with your international and service-oriented mindset, you are always happy to find the right solution to every problem that might occur. Excellent service is the most important to you, and you are always happy to exceed the customers' expectations.
Besides your passion for travel, you are a flexible team player, with a sense of humor! In addition to Danish, you are also fluent in English and can communicate easily in both languages.
Before you start as a Danish Customer Service Agent in Amsterdam, you will learn everything important in a 3-week online training. During these 3 weeks, it is important that you are available full-time.
- A salary of € 15,27 gross per hour (inkl. €1,50 language allowance);
- Possibilities to work from home in the future;
- A 7-month contract with the possibility to extend afterwards;
- Possibilities to improve your skills throughout;
- Benefits such as a holiday allowance or a discount on your health insurance;
- An irregularity and travel allowance.
- At least finished mbo level 4
- Fluent in Danish and English;
- Experience in Customer Service would be a plus;
- Knowledge about how complex computer systems work;
- You are creative, flexible and ambitious.
- You are available between 32 - 40 hours;
#multilingualStatus Open Education Level MBO, HBO, Universiteit Location Amsterdam Working hours per week 32 - 40 Type of Contract Fulltime (startersfunctie), Fulltime (ervaren) Salary indication €13,50 per uur Responsible for Helping travel agencies with questions about their journey with the airline Published at 22-03-2023 Apply
Are you the perfect candidate? Click the button 'apply now' or send me an email with your CV to firstname.lastname@example.org, and I will contact you as soon as possible.
€13,50 per uur