Customer Service Agent

Are you passionate about travel and great customer service? Then apply now to become a Danish customer service agent in Amsterdam. What are you going to do:

As a Danish Customer Service Agent in Amsterdam at a big Dutch airline, you will help customers with all kind of questions by phone, mail or chat. While working as a Danish Customer Service Agent, you will get a lot of different questions about boarding, general flight information or other flight-related problems. But with your international and service-oriented mindset, you are always happy to find the right solution to every problem that might occur. Excellent service is the most important to you, and you are always happy to exceed the customers' expectations.

Besides your passion for travel, you are a flexible team player, with a sense of humor! In addition to Danish, you are also fluent in English and can communicate easily in both languages.

Before you start as a Danish Customer Service Agent in Amsterdam, you will learn everything important in a 3-week online training. During these 3 weeks, it is important that you are available full-time.

What we offer:

• A salary of € 15,27 gross per hour (inkl. €1,50 language allowance);
• Possibilities to work from home in the future;
• A 7-month contract with the possibility to extend afterwards;
• Possibilities to improve your skills throughout;
• Benefits such as a holiday allowance or a discount on your health insurance;
• An irregularity and travel allowance.

What we ask:

• At least finished mbo level 4
• Fluent in Danish and English;
• Experience in Customer Service would be a plus;
• Knowledge about how complex computer systems work;
• You are creative, flexible and ambitious.
• You are available between 32 - 40 hours;

Extra information

#multilingual

Status Open Education Level MBO, HBO, Universiteit Location Amsterdam Working hours per week 32 - 40 Type of Contract Fulltime (startersfunctie), Fulltime (ervaren) Salary indication €13,50 per uur Responsible for Helping travel agencies with questions about their journey with the airline Published at 22-03-2023 Apply

Are you the perfect candidate? Click the button 'apply now' or send me an email with your CV to r.kreymborg@youngcapital.nl, and I will contact you as soon as possible.