Klantenservice vacatures Hilversum

What will you do?

• In this role, you will handle a wide range of administrative tasks related to registering visitors for an upcoming international trade show. You will serve as the primary point of contact for all visitor inquiries, whether they come through online forms, emails, or phone calls. Additionally, you will support the visitor department—and the broader office—with various administrative activities.

Before and during the Trade Show;

• Entering and updating registration requests in the database
• Reviewing, verifying, and completing company and visitor information using online sources and submitted documents
• Responding to questions from visitors about their attendance via email and phone
• Supporting the team with general administrative duties as needed
• Working fully onsite during the trade show period

- After the Trade Show;

• Verifying and confirming visitor company details in the permanent database
• Assisting the visitor department and office with ongoing administrative follow-up tasks

RequirementsWho are you?

• You have excellent written and spoken English skills, and you also speak one or more of the following languages: French, German, Spanish, and/ or Italian
• You have an HBO level of thinking and working (or MBO with strong relevant experience)
• You can manage, prioritize, and take responsibility for your own workload
• You bring solid administrative and customer service experience
• You are accurate, service-oriented, and a strong communicator
• You feel confident addressing and upholding terms & conditions with challenging visitors
• You are highly proficient with MS Office
• You are eager to learn and apply new procedures as instructed
• You can work both independently and collaboratively
• You can perform well under pressure and meet deadlines in a dynamic environment
• You live in the Amsterdam region and hold a valid work permit for the Netherlands
• This position requires being 100% onsite at the office—no hybrid option
• You are committed until the end of the project

Important:

• Due to the high-intensity period leading up to the trade show in May, holidays cannot be taken beforehand. A day off may be requested in consultation with your manager.
• Overtime may be necessary during peak periods in May.
• The trade show takes place in mid-May 2026, and you must be available to work on the public holiday (14 May).

Benefits

• This is a temporary position!!
• Start 19th of January 2026 until mid/ or end of June 2026 (the end date will be discussed) - The start date can NOT be discussed.
• Salary: between EUR 2650 - EUR 2750 gross per month, based on full time (37,5 hours per week) - the salary is depending on work experience.
• Working days: Monday until Friday from 9:00 AM - 5 PM
• Travel reimbursement 100%
• An administrative position in an international work environment
• An informal and open work climate
• Working in a young, international and committed office

Application ProcedureIf you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.