Klantenservice vacatures Hilversum

Keeping customer conversations going just became A LOT easier.

Just imagine: starting work every morning with a wide smile, with a curious and inclusive bunch of 22 engineers. You will take the lead in implementing components and bringing our Trengo frontend to the next level. There is no limit to building intuitive and interactive single-page applications when you are aware of the best practices. We would like you to take advantage of this. Imagine, as well, having all of your hard work see the light of day and have impact: all the features we work on are getting deployed to production in an instant and shipped to more than 3000 customers around the world.

You can have a look at our documentation for different Trengo integrations, like the website widget, REST APIs, sidebar apps, custom channels, and flowbots: Trengo Documentation.

At Trengo, we believe in a world where technology empowers the relationship between companies and their customers. That’s why our mission is to build the smartest customer engagement platform to replace repetitive work with meaningful conversations. Our software makes it easy for customer-facing teams to communicate with customers via multiple channels, all in one shared inbox. Email, Instagram, Facebook, WhatsApp, live-chat, you name it. With a Series A investment of $36M led by Insight Partners and Peak Capital and becoming one of the four official WhatsApp Business Solutions Providers in the Netherlands, we empower our customers to scale their businesses and optimize the channels their clients truly prefer.

What your day looks like

Let's break down this big vision into a little taste of your work at Trengo:

1. Building new features takes most of our time, and we don't plan to stop innovating any time soon. We are fast to send features to production, but this is always after peer review. We collaborate a lot and value team spirit.
2. We like to think of these features as MVP's: design them, build them including unit tests, ship them, and then see what value they add to the market.
3. As a frontend engineer, you will work closely with design experts, so you can focus on building, rather than designing features.
4. You will be part of our inbox team, which focuses on the core of our platform, and contribute to increasing efficiency for our users by using the AI products we are currently building.

FYI, our backend is an API-first application written in PHP and Laravel.

What we are looking for

Now that you know a bit about us, can you tell me a bit about you? I hope you can identify with some of these:

1. You have been in the middle of the action when a digital/tech-focused company scaled up.
2. Vue.Js is your go-to framework for building single-page applications. Experience with React.Js, Angular, or Angular.Js and an interest in learning other frameworks such as Vue.Js is a plus.
3. You are used to converting beautiful Figma or Sketch designs into state-of-the-art and pixel-perfect front-end components.
4. You can work independently and stand behind your own decisions in a critical way.
5. You are resourceful and know how to divide knowledge within the team.
6. You are collaborative and a kind person who fits well in our tech team.

What we offer

This is what we carefully prepared for you:

1. A fast-growing company where your career can evolve with the help of your manager.
2. Flexibility to work hybrid, including working from abroad for 60 days per year.
3. Access to free sessions with on-demand psychologists from OpenUp for your mental health.
4. An education budget and 2 extra days off for courses or conferences.
5. 28 vacation days to rest, have fun, and travel as you wish.
6. Internet and phone allowance every month.
7. Dutch courses for our international employees.
8. Delicious warm lunches together prepared by our in-house chef when you work from our office.

Your recruitment experience at Trengo

We aim for our recruitment experience to be fast, enjoyable, and fruitful for both sides. Via this link, you can see what you can expect from your recruitment journey with us.

Otherwise, don’t worry if you have questions before deciding to move forward. I am Evangelos, your friendly recruiter and part of Trengo’s Talent Team. Happy to clarify any doubts, so you can make a good choice, whichever that is.

We’re working hard to become a major international player and competing with big international funded names. We’re a growing team and business, which means that there will be plenty of opportunities to explore a level-upped career.

Great ideas happen when people feel at home. We welcome team members from different backgrounds with curiosity, empathy, and respect.

We are transparent. Good news or bad, being open and honest will go a long way.

We take ownership. We set the expectations that allow us to rely on one another.

We focus on growth. If you grow, we grow too.

Level up your career and explore new career possibilities with the Trengo team.