Klantenservice vacatures Hilversum

Are you looking for a dynamic career opportunity with room to grow? Join an innovative insurance company as a German-speaking customer service agent What are you going to do:

When you join this team as a part-time customer service agent via YoungCapital in Leusden,  you won't just handle customer inquiries-you'll be part of a fast-paced, startup-like environment that values innovation, flexibility, and personal growth.

The company operates exclusively online, offering customers affordable and straightforward insurance solutions through an advanced digital platform. As the customer service agent for the German market, you'll play a key role in assisting customers with their questions about the company's services via email and phone.

But there's more: this role goes beyond customer service. Working in a startup mentality means you'll have the chance to explore other responsibilities based on your strengths and interests. Whether it's diving deeper into the German insurance market, improving operational processes, or contributing to marketing or tech initiatives, your role can evolve as you grow within the company.

Enjoy the flexibility of working 50% from home and 50% in the office in Leusden. The company will provide all the necessary equipment to set up your home office, giving you the best of both worlds-autonomy and team connection.

What we offer:

• A competitive salary between €15-€17 per hour;
• The chance to work remotely 50% of the time and in-office the rest;
• Growth opportunities in a startup-like environment-build a career that matches your talents and ambitions;
• A comprehensive training program to become a customer service expert;
• A friendly and dynamic work environment with a supportive team.

What we ask:

• At least finished wo
• A bachelor's degree or equivalent work experience;
• Fluency in German (C2 level) and either Dutch or English at a minimum B2 level;
• Experience in customer service for German-speaking customers;
• Affinity for or experience in the insurance market;
• A proactive and adaptable mindset with a willingness to learn and grow.

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information Status Open Education Level MBO, HBO, Universiteit Location Amsterdam, Utrecht Working hours per week 24 - 40 Type of Contract Fulltime (startersfunctie), Parttime (overdag) Salary indication Tussen €15,00 en €17,00 per uur Responsible for customer service Published at 14-02-2025