Join our team!
We're looking for a friendly and flexible Front Office Employee to join our team at Hotel Fita. As the first point of contact, you'll play a crucial role in creating an unforgettable experience for our guests.
About the Job
As a Front Office Employee, you'll:
- Welcome guests with a warm smile and provide information
- Check guests in and out
- Answer questions and handle phone calls and emails
- Perform administrative tasks with care
- Identify opportunities to improve our processes
What We're Looking For
- A friendly and hospitable personality
- Flexibility and adaptability
- Strong communication and organizational skills
- A passion for providing excellent customer service
About Hotel Fita
We're a comfortable, intimate, and homely hotel with 21 rooms, located in the Museum Quarter. We pride ourselves on providing personal service and tailor-made hospitality to our guests. Our goal is to create an excellent experience for every guest, from check-in to check-out.
If you're interested in joining our team, apply today!
What You'll Get
- 25% discount on staff prices at over 20 affiliated restaurants and bars
- A free gym membership
- Always on the guest list for our nightclubs
- Opportunities for personal and professional development
- 25 vacation days per year for full-time employees
- An annual vacation bonus of 8%
- A well-structured pension plan
What we are looking for:
- Dedicated and enthusiastic representative who embodies the spirit of hospitality and committed to delivering exceptional service to our guests
- Excellent communication skills in English (Dutch is not required)
- Relevant work experience
- Solution-oriented and a proactive work attitude
- Living in the area around Amsterdam