- You will be managing international customer demand across the board.
- You work closely with the work preperators to coordinate the work preperation process.
- You act as an all-round coordinator for the client, both technically and commercially, and building and maintaining strong relations.
- You prepare, process, finalize and follow up on the technical and financial aspects of each service project and report on them.
- The role includes case-based support for inspections, quotation preparation, and the indirect preparation of field service deployments and spare parts shipments.
- Your are commercially driven and identify extra opportunities for clients regarding the services and products our our client.
- You contribute to further increase customer satisfaction by identifying areas of improvement for the aftercare phase and develop the services together with your colleagues.
- You preferably have experience in a technical after-sales/service environment and can contribute with your knowledge and expertise to the further design and professionalization of the work processes.
- Professional Education level of work and intellect. You preferably have a technical background with a commercial drive or have a commercial background with an affinity for technology.
- You have an excellent proficiency of French (C1+) and English. Additionally, basic Dutch language proficiency is a plus.
- You have relevant work experience in a technical-commercially oriented, service-oriented position; preferably with a background in mechanical engineering.
- You have excellent communication skills and are very proactive and customer-oriented
- You think in terms of opportunities and solutions and have an entrepreneurial spirit
- You are a service-oriented but critical person who does not shrink from bringing matters to the attention of customers, sales staff and the internal organization
- You are living in or near the Groningen area
- This is a full time position - 40 hours per week. Long term.
- The salary is depending on work experience and education.
- You will join an internationally operating organization with substantial growth ambitions.
- Plenty of opportunities for personal development.
- Good employment conditions in line with market terms.
- 27 holidays per year + 13 ADV days
- Commuting allowance according to company policy
- Participation in the pension scheme & collective discount on additional healthcare plans
- Hybrid working: You may work from home and flexible working hours (needs to be discussed with the department manager)
Salarisomschrijving
€3800 - €4800 monthly