Key Responsibilities:
- Proactively monitor overdue payments and manage the aging debt list for clients.
- Engage directly with clients to arrange debt repayment and maintain strong relationships.
- Apply payments to client accounts, working closely with Sales and Finance teams to ensure smooth operations.
- Resolve EDI transmission issues related to the Spanish market, ensuring seamless electronic processing.
- Collaborate with Sales to explore flexible payment plans or settlements, aiming for win-win solutions with customers.
- C2 level of English and experience in collections or billing management within the relevant market
- Proactive and a strong team player
- Active listening skills & empathy to understand clients' situations
- Strong sense of ownership and accountability in managing collections independently
- Familiarity with CRM systems and SAP is a plus
- Fluent in both Spanish and English (written and spoken)
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Our client offers a competitive annual salary between €40k and €45k, depending on experience, plus a range of fantastic benefits, including:
- A direct, fixed-term contract for 1 year, with the opportunity to transition to a permanent position
- 25 paid holidays per year, plus 2 additional National holidays
- Laptop provided to support your work
- Comprehensive death risk insurance for peace of mind
- A pension scheme with 70% of contributions covered by the employer
- Fun company events, including BBQs, parties, and special gifts for birthdays and Christmas
- Access to a dedicated training academy for your professional development
€3000.00 - €3500.00 monthly