Looking for a full-time role where you can grow your customer service skills while working with an international team? Based in Hoorn, The Netherlands, this opportunity offers just that via YoungCapital. Join a company that truly puts people first, where collaboration, trust, and teamwork are the foundation of everyday work life. Here, employees feel valued, supported, and encouraged to develop their careers with real growth possibilities and a welcoming, positive culture that makes coming to work enjoyable.
You'll receive comprehensive training and be part of a fast-paced environment that welcomes your ideas and input, providing plenty of room to grow and take on new challenges as you advance.
Fluent in Italian and English? Bonus points if you speak Dutch! If you enjoy providing friendly, clear, and helpful support - whether on the phone or online - this could be the right fit for you.
As a customer service agent, you'll be the go-to contact for customers across the Netherlands and internationally, handling questions, complaints, and requests through phone, email, and social media channels. You'll ensure orders and returns are processed accurately, keep customer data up to date, and collaborate with various teams to resolve issues efficiently. This role suits someone who's communicative and passionate about making everyday interactions smoother and more enjoyable for customers.
- A place in an energetic, supportive team of 20 people
- A full-time position in a growing international company
- Competitive hourly salary of 14,79€
- 15% staff discount on purchases from the company shop
- Real opportunities to grow and advance your career
- Completed at least MBO-level education (or equivalent)
- Experience in retail or customer service is a plus
- Fluent in Italian and English (Dutch or other languages are a bonus)
- Available to work full-time between 08:00 and 18:00, with occasional Saturday shifts
€14,79 per uur