Our Team
At Porsche, Customer & Prospect Management (CPM) supports the development and execution of customer-focused strategies, ensuring a seamless and engaging experience throughout the customer lifecycle. Within this setup, the Customer & Prospect Management team helps steer key activities from prospect generation and conversion to retention and loyalty. The team contributes to customer strategy, data-driven performance steering, reporting, and regional initiatives, while working closely with Sales, Aftersales, Marketing, and Porsche Financial Services to support a seamless and impactful customer journey. This internship offers the opportunity to contribute to strategic and operational CPM topics in a dynamic regional environment.
What to expect?
- Support the daily operations and strategic projects of the Customer and Prospect Management team across the customer lifecycle.
- Assist in analysing customer, prospect, and performance data to identify trends, opportunities, and areas for improvement.
- Contribute to the preparation of regional reports, presentations, guidelines, and frameworks related to customer management and business performance topics.
- Support the implementation and coordination of regional initiatives, including support of complaint management topics, in close collaboration with internal stakeholders, importers, suppliers, and Porsche AG counterparts.
- Support complaint management activities by helping track cases, prepare summaries, and coordinate follow-up with relevant stakeholders.
- Help prepare meetings, training materials, and follow-up actions to ensure effective project execution and stakeholder alignment.
- Contribute to cross-functional topics with Sales, After Sales, Marketing, and Porsche Financial Services to support a consistent customer experience.
Please note it is part of the interns responsibility to step in and cover our HQ reception desk.
What sets you apart?
- Passion for cars and interest in Porsche brand
- Currently pursuing a degree in Business, Marketing, Economics, Data Analytics or a related field
- Strong interest in customer management, customer journey topics, and business performance
- Strong analytical skills with the ability to interpret data, identify patterns, and derive meaningful insights
- Proficient in MS Excel and PowerPoint, with confidence in learning new systems and reporting tools
- Strong communication and collaboration skills, with the ability to work effectively across functions and stakeholders
- Structured, detail-oriented, and proactive way of working
- Eagerness to learn, take ownership, and contribute to regional projects in a dynamic environment
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
About Porsche
An internship with Porsche is more than just an experience, it's an exclusive pass into the heart of luxury automotive. From the moment you step in, you'll be immersed in critical functions, working alongside visionaries and shaping strategic initiatives that drive the future. Interns aren't just contributors; they're essential players, valued and empowered to make an impact. At Porsche, learning isn't an afterthought, it's a priority. Get ready to fuel your ambitions and accelerate into the world of work with unforgettable experiences.