ICT vacatures Haarlem

About IPsoft

IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service, and Autonomic Cloud Orchestration. The company's mission is to power the world with expert systems.

IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks, including event management, incident management, change management, request fulfillment, and standard operating procedures. We support a wide range of enterprise customers, service providers, and telecommunications companies worldwide. IPsoft’s autonomic technologies enable clients to lower costs, reduce human errors, and enhance service levels.

At IPsoft, the days fly by. Our Linux Engineers troubleshoot critical issues, examine client metrics, maintain documentation, and identify automation opportunities. They combine solid administration and troubleshooting skills with outstanding customer service. They are adept multi-taskers who manage multiple assignments and own their projects.

Display your technical prowess and patience to troubleshoot critical issues under pressure.

Identify opportunities for automation.

Develop your multitasking skills by managing tickets and client projects.

Maintain documentation and SOPs for clients.

Analyze client metrics to improve SLAs, QoS, and MTTRs.

Manage multiple tasks efficiently throughout the day.

Address and resolve incidents promptly.

Create, deploy, and manage virtual hosts using VMware.

Troubleshoot performance issues across application, web, and database tiers.

Maintain a focus on continuous improvement and automation opportunities.

BA/BS in Computer Science or related field, or equivalent experience.

Strong Linux/Unix/Solaris administration and troubleshooting skills, including:

• Job control, soft and hard links, kernel and shell distinctions, shell scripting.
• Networking troubleshooting abilities.
• Proficiency in scripting languages such as Perl, bash, sh, etc.
• Knowledge of web servers, security, DNS, filesystems.

A passion for facing the unknown daily.

Excellent interpersonal, verbal, and written communication skills, along with outstanding customer service abilities.

Ability to work well in a team and learn new technologies.

Strong multi-tasking skills across multiple projects.

Ownership of projects with proactive management to meet deadlines.

Desire to grow skills, knowledge, and career.