Vacatures customer support Eindhoven

Are you a driven communicator with a talent for nurturing customer relationships? Do you excel in a fast-paced setting where every day presents new challenges? Join our team at HQ Pack as an Inside Sales Employee Key Accounts and become a pivotal part of our success in the High Tech packing industry!

At HQ Pack, we pride ourselves on delivering high-quality products and services to our esteemed customers. Our achievements are built on the dedication and enthusiasm of our team members, and we are eager to welcome a new team member who is ready to contribute to our growth.

• Effective Communication: Engage with customers via email and phone, providing prompt and accurate information.
• Order Flow Management: Oversee the order and quotation processes, ensuring smooth operations and timely deliveries.
• Customer Support Pro: Address customer inquiries, resolve complex issues, and implement necessary changes to ensure satisfaction.
• Relationship Building: Cultivate and expand customer relationships, making them feel valued and appreciated.
• Field Experience: Occasionally accompany our Account Managers on customer visits to deliver exceptional service and support.

• Minimum 2 years of experience in a similar position, preferably within a technical organization.
• Experience with B2B clients.
• Proficiency with ERP systems and MS Office is a plus.
• Excellent communication skills in English (C1); fluency in Dutch is required.

• Exceptional communicator with strong interpersonal skills.
• Proactive and solution-oriented mindset.
• Ability to build and maintain strong customer relationships.
• Team player with a positive attitude and a sense of humor.
• Adaptability and resilience in a dynamic work environment.

If you're ready to advance your career in a role that values your expertise and customer-centric approach, apply now! Your contributions will be crucial in driving customer satisfaction and achieving our commercial objectives.

At HQ Pack, our reputation is built on the skills and motivation of our diverse professionals and teams from product development, manufacturing (woodworking, foam, plastics, and metals), sales, logistics, health & safety, and customer service. We combine the strengths of a multinational company with the culture of a family business, offering challenging and rewarding opportunities in a supportive and fun environment.

In the Sales team, you’ll find a welcoming atmosphere where you can be yourself. We provide ample freedom for personal and professional development, recognizing your ambitions as a key part of your growth. Our colleagues work hard but always enjoy a good laugh. Plus, we celebrate the end of each month with Friday afternoon drinks!

Working at HQ Pack means being part of a strongly growing worldwide operating organization called HQ Group. Despite its strong international character and over 800 colleagues in the Netherlands, the organization is characterized by its informal character and short communication lines. Within our organization, you will get the opportunity to further develop yourself both personally and professionally. We attach great value to a collegial and pleasant working atmosphere. Naturally, we will provide you with the resources you need to perform this job well. We have our own employment conditions package and offer, collective pension, Bicycle plan, travel allowance and the possibility for 5 extra days off.

HQ Group belongs to the worldwide top in the field of High-Tech packaging and tooling. We develop, clean, produce and manage the logistic flow of packaging for high-quality industrial products. Very fragile, valuable parts get the protection they need during transport all over the world. Our strength lies in the total solution. We do not only develop client-specific packaging materials, but take care of the entire process.