Your responsibilities include:
- Installing, operating and troubleshooting cutters/plotters and related software;
- Providing technical support for laptops, tablets, printers, mobile devices and other hardware;
- Supporting Windows 10/11, Microsoft 365 and other applications;
- Managing users, accounts and permissions within Active Directory and Microsoft 365;
- Supporting and training customers in the use of software and equipment;
- Documenting technical issues, troubleshooting steps and solutions;
- Testing software updates together with the international software team;
- Managing software licenses and supporting IT procurement;
- Occasionally providing technical support at customer locations across Europe.
- An IT-related education at MBO level or equivalent;
- Around 4 years of experience in IT Helpdesk / Tier 1 Support;
- At least 2 years of experience with Microsoft 365;
- Strong knowledge of Windows 10 and 11;
- Experience with Active Directory;
- Strong problem-solving and communication skills;
- Good command of both Dutch and English;
- French and/or Spanish is considered a plus;
- Willingness to occasionally travel within Europe.
- Interest in the automotive industry is a big plus.
You can expect:An mothly gross salary between €2.700 and €2.900.An additional bonus opportunity;Full training on the company's own software and equipment;An international working environment;A varied role combining internal IT and customer support;Opportunities to further develop your technical knowledge and skills.
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Salarisomschrijving
€2700 - €2900 monthly