With extensive global expertise in L&D Operations Management and a foundation built on Hospitality values, I deliver a unique, 360 degrees end user-centric approach to any project. My background and experience has equipped me with profound insights into cultural expectations and high service standards, which I leverage to help design seamless and impactful customer experiences. I aim to design, create and enhance meaningful, customer-focused solutions that cultivate lasting business return.
Responsibilities- Global project to streamline the delivery of Learning Events Management services throughout RDS. Simplify, standardise and leverage investment made in global learning systems and HR Services Delivery Model; i.e. Improve effectiveness & efficiency, reduce cost, deliver overall process improvement