Front Desk Host
Are you ready to become a new team member of De Ware Jacob hotel, one of the leading boutique hotels in Amsterdam located in the Museum Quarter? With your excellence in hospitality, organisational and communication skills you will be contributing to the unforgettable experience of our guests during their stay.
Job Requirements:
Minimum two years of hospitality experience is essential
Proficiency in English and second European language
Excellent knowledge of PMS systems (preferably MEWS) and Extranets
Responsibility, professional attitude and appearance
Organisational and administration skills
Proactive attitude, flexibility and multitasking
Job tasks:
Being first point of contact for the guests, efficiently handling guests’ requests
Checking-In and Checking-Out procedures
Receiving and handling reservations
Handling incoming phone calls
Dealing with guests’ complaints
Handle front office administration
Coordinating tasks of breakfast and housekeeping departments
We offer:
Part- or full-time positions
Shift hours 07:00 - 15:00 and 15:00 - 23:00 including weekends
Hour rate: from €16 plus 8% based on worked hours monthly holiday allowance
Travel costs compensation
Opportunity for career growth and professional development
A dynamic and vibrant working environment in a friendly atmosphere