Gesloten vacatures customer support Eindhoven

At Prodrive Technologies, we develop and produce complex, high-tech systems that push the boundaries of technology. Our strength lies in combining deep technical expertise with strong customer partnerships. As we continue to grow, we are looking for an Account Manager Advanced to further strengthen and expand our strategic customer relationships within ECS.

We are Prodrive Technologies

We are dedicated to creating meaningful technologies that make the world work. Through our innovative solutions, we contribute to building a future where everyone can thrive, resources are optimized, and connectivity brings people together.

As Account Manager Advanced, you work closely with the Account Director ECS and are responsible for driving profitable growth across multiple key customers. You translate long-term customer strategies into actionable Customer Account Plans (3–5 year horizon) and ensure alignment across product lifecycle teams and Prodrive leadership and capitalize on cross- and up-selling opportunities.

You operate confidently at senior stakeholder level, both internally and externally, while also staying hands-on in the operational aspects of account management.

• Develop, maintain and execute strategic Customer Account Plans, aligned with Prodrive’s business objectives.
• Drive customer strategies that convert key stakeholders into long-term partners and promoters.
• Identify and realize profitable growth opportunities, such as increasing share of wallet.
• Lead and support complex commercial and contract negotiations, including pricing and contractual conditions.
• Build and maintain strong relationships with senior customer stakeholders and internal teams.
• Coordinate cross-functionally with product lifecycle, quality, demand planning and project teams.
• Ensure alignment between customer agreements and internal execution through structured governance.
• Provide proactive reporting and management updates
• Manage operational account activities such as quoting, customer support and payment follow up.
• Keep overdue receivables below agreed thresholds.