Are you passionate about hospitality and guest service?
We are looking for an enthusiastic Front Desk Agent to join our team at Holiday Inn – the niu Dairy Haarlem for 2–4 days per week (16–32 hours).
As the first point of contact for our guests, you will play a key role in creating memorable experiences and ensuring smooth daily operations at the front office.
About usHoliday Inn – the niu Dairy Haarlem is a modern lifestyle hotel located in Haarlem, part of IHG Hotels & Resorts. We combine contemporary design with a relaxed atmosphere and focus strongly on guest satisfaction and team spirit.
Your ResponsibilitiesWelcoming and checking in/checking out guests
Handling reservations and administrative tasks
Answering guest inquiries professionally and efficiently
Managing payments and ensuring accurate billing
Working closely with housekeeping and other departments
Delivering outstanding guest service according to IHG standards
Friendly, proactive, and service-oriented personality
Flexible availability (including weekends and evening shifts)
Good communication skills in English -(Dutch)
Ability to work independently and in a team
A dynamic and international working environment
Opportunity to grow within IHG
Staff discounts within IHG hotels worldwide
Supportive team culture
Competitive salary according to Horeca CAO
Are you ready to join our team and create exceptional guest experiences?
Apply now via Hotelprofessionals with your CV and short motivation letter.