Front Desk Agent Hoilday Inn The Niu Dairy In Haarlem

Are you passionate about hospitality and guest service?
We are looking for an enthusiastic Front Desk Agent to join our team at Holiday Inn – the niu Dairy Haarlem for 2–4 days per week (16–32 hours).

As the first point of contact for our guests, you will play a key role in creating memorable experiences and ensuring smooth daily operations at the front office.

Holiday Inn – the niu Dairy Haarlem is a modern lifestyle hotel located in Haarlem, part of IHG Hotels & Resorts. We combine contemporary design with a relaxed atmosphere and focus strongly on guest satisfaction and team spirit.

• Welcoming and checking in/checking out guests

• Handling reservations and administrative tasks

• Answering guest inquiries professionally and efficiently

• Managing payments and ensuring accurate billing

• Working closely with housekeeping and other departments

• Delivering outstanding guest service according to IHG standards

• Friendly, proactive, and service-oriented personality

• Flexible availability (including weekends and evening shifts)

• Good communication skills in English -(Dutch)

• Ability to work independently and in a team

• A dynamic and international working environment

• Opportunity to grow within IHG

• Staff discounts within IHG hotels worldwide

• Supportive team culture

• Competitive salary according to Horeca CAO

Are you ready to join our team and create exceptional guest experiences?

Apply now via Hotelprofessionals with your CV and short motivation letter.