Radisson Hotel & Suites Amsterdam South has 227 suites and rooms and opened in April 2021. We want to appeal to both transient and longer-staying travellers visiting the Dutch capital. Each of the studio’s, one-bed and two-bed apartments has its own fully equipped kitchen. All rooms are suites with more living and working space than you would find in an any other hotel room. It is up to us to make the guests feel at home with our family of associates!
Keuken & Bar is full of local energy and international characters from breakfast through to lunch, and dinner. Relax and unwind with a great selection of beers, wines, and cocktails from the bar area. The restaurant offers a wide selection of seating areas ranging from more private tables next to the fireplace, or larger tables for groups of friends and colleagues. Our restaurant is designed for the entire family. Sports fans will appreciate the three large TVs, where they follow major sporting competitions. We are particularly well suited to family brunches and small parties.
What are your responsibilities:
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
Process all payment types such as room charges, cash, checks, debit, or credit.
Process all check-outs including resolving any late and disputed charges.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Coordinate with Housekeeping to track readiness of rooms for check-in.
Supply guests with directions and information regarding property and local areas of interest.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the computer system. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications.
What we ask of you!
Front Office experience
OPERA Cloud knowledge is an advantage
Enthusiasm & a true team player
Friendly and service oriented
EU- National or a Non-EU- National with a valid residence and working permit for the Netherlands
English speaking: Dutch is not mandatory
Willing to work different shifts, including weekends & holidays
What we offer you!
Full-time position
A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
A family of associates with a work hard, play hard mentality.
The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities.
Feed your wanderlust with discounts at Radisson hotels.
Free parking
Meals available during your shift
Great Learning & Development opportunities