Vacatures customer support Almelo

Do you enjoy turning customer data into commercial opportunities? Do you have a background in B2B technology sales, sales operations, customer success, or revenue operations? Are you interested in working for a growing and innovative high-tech company where people and passion are part of our core values? We'd love to have you!

Xsens is a leading full-stack provider of sensors, software, and analytics that enable the digitization of movement. Xsens serves the entertainment, health & sports, and automation & mobility markets. Our innovations enable our customers to capitalize on the value of movement by transforming data into meaningful and actionable insights. Partnering with leading global brands such as Electronic Arts, Netflix, Toyota, Siemens, and over 1000 sports organizations/research centers/universities, Xsens is creating extraordinary outcomes that move humanity forward. Xsens is a portfolio company of Francisco Partners, visit www.xsens.com to learn more.

As a Sales Enablement Specialist, you will be responsible for driving revenue growth from the existing customer base by leveraging data-driven campaigns, sales optimization initiatives, and cross-functional collaboration across key global markets. You will combine insights from CRM systems, customer history, product usage data, and additional data sources to design, execute, and continuously improve targeted commercial campaigns that maximize customer value and engagement. You will use AI tools and build agents to automate sales related business process functions to enable efficient and effective interaction with sales organization and customers.

In this role, you will play a key part in enabling the sales organization by supporting Account Executives and Channel Managers with data insights and AI-powered tools to optimize sales performance. You will also coordinate closely with Marketing, Product Management, Customer Support, and Operations to ensure campaigns are well-aligned with product launches, feature releases, and broader commercial strategies.

This role combines analytical thinking, AI literacy with hands-on execution and strong stakeholder coordination. Hybrid working is possible, with an expectation of being present in the office at least three days per week. You will report to our Head of Global Sales – Body Sensor Networks.

• Combine Salesforce data with additional internal and external data sources to design and execute targeted commercial campaigns

• AI tools and build agents to automate sales related business process functions to enable efficient and effective interaction with sales organization and customers

• Support Account Executives and Customer Partners in optimizing sales performance using data insights and (AI) tools

• Coordinate and execute cross-functional campaigns with Marketing, Product Management, and other internal teams

• Lead sales revival and upsell campaigns aligned with new product features and releases

• Translate data insights into actionable strategies that drive customer engagement, retention, and revenue growth

• Continuously improve campaign effectiveness through testing, measurement, and optimization

Xsens is looking for a commercially driven and analytically strong Sales Enablement Specialist. Someone who thrives in an environment where data-driven decision-making, ownership, and collaboration are highly valued. You have:

• A proactive and commercially focused mindset with strong ownership of revenue targets

• 2+ years of experience in B2B software or technology sales, sales operations, customer success, or revenue operations

• Hands-on experience working with CRM systems such as Salesforce and combining multiple data sources for campaign execution

• Experience supporting sales teams with tools, insights, or AI-driven solutions to improve performance.

• Strong analytical skills with the ability to translate insights into practical commercial actions.

• Experience coordinating cross-functional initiatives with Marketing, Product Management, and Sales teams

• Experience and comfort working with Claude, GGPT, AI agents, and vibe coding

• Excellent communication and stakeholder management skills

• Fluency in written and spoken English; German or another European language is a plus

We value ingenious ideas, no matter where they come from. We believe diverse thoughts, voices, and backgrounds make us stronger as a company. We know that it is through collaboration with people from all walks of life that we make the most positive impact as an organization.

Join Xsens’ innovative, ambitious, and international team, where your ideas and talents make an impact. Along with a competitive compensation package, we offer a range of benefits designed to support your well-being and help you thrive.

• 28 paid vacation days with an option to buy, sell, or carry over days, giving you flexibility to manage your time off as appropriate to your situation

• Tax perks for your sports memberships and bicycle purchase; so staying active is easier than ever.

• Flexible working hours and the option to work from home, helping you balance life and work

• Paid volunteer time: Through our partnership with Stichting Present, you have the opportunity to give back to the community during office hours

• Fuel up with complimentary fresh fruit in the office to keep you energized throughout the day

• Our partnership with Equip gives you on-demand access to a dedicated financial planner who provides clear guidance and a concrete plan for wealth building, pensions, and major life events.

• Enjoy company social events as well as fun, informal activities organized by our staff association. From movie nights and sports clinics to cooking classes and LAN parties, there’s always something happening to connect and have fun