We’re Sensorfact, Europe’s #1 smart monitoring platform for the industry, on a mission to make industry smarter, cleaner, and more efficient. Every day, our technology helps thousands of manufacturers cut energy waste, reduce costs, and lower carbon emissions through intelligent data insights and automation.
Today, we’ve joined forces with ABB, a global leader in electrification and automation. This partnership has propelled us onto the world stage, enabling us to expand rapidly and help more businesses optimize their energy efficiency, cut costs, and make a positive impact on the planet.
Apply today and help shape a smarter and more sustainable industry.
What you will do:- Help customers achieve their business objectives by using our product effectively
- Conduct regular check-ins to ensure satisfaction and resolve issues
- Provide software training and explain new features
- Share relevant content such as case studies and customer stories
- Organize cross-sell demos with Sales to showcase additional offerings
- Collaborate with internal teams to ensure customer success
- Proven experience in customer success, relationship management, or similar roles
- Fluent in Spanish, Italian and English
- Strong communication skills with the ability to build trust and effectively partner with customers
- Commercial mindset with the ability to identify upsell and cross-sell opportunities
- Creative, self-starter with a proactive approach to process improvement
- Familiar with SaaS technology and eager to quickly grasp core product features
- Excellent organizational skills and the ability to manage multiple tasks simultaneously
- Flexible and adaptable in a fast-paced, evolving environment
- Rapid growth opportunity
- Uncapped performance-based bonuses
- Employer pension contributions
- NS business card for sustainable commuting
- 500 euros for your home office setup (through Workwize)
- Exciting rewards through our employee referral program
- 27 vacation days to recharge
- Remote work flexibility: Up to 2 months per year (based on performance and manager approval)
- Onboarding, buddy system, and mentorship
- Team-building activities, including Sensorfact, outings, and company getaways
- Free Friday lunch and healthy snacks
Visit our website and follow us on LinkedIn, Instagram, and Glassdoor to stay updated on our journey.
#J-18808-Ljbffr€45000 - €60000 monthly