About us voco® The Hague
Can you imagine, walking to one of the most beautiful hotels in The Hague during the sunset. Welcome to voco The Hague, that will be your workplace! You will guard the hotel when no one is there. Taking care of the guests needs and providing them with the best stay ever. From checking guests in to keeping an eye out to make sure everyone is safe, you can do it all! Together with a colleague you will rock the night shifts, since there is enough to do to make you stay awake!
Destination: voco® The Hague
Come on into an iconic former bank building where offices and ATMs have made way for a brand-new hotel. First impression? 204 elegantly furnished rooms, 7 floors and a warm welcome from your future team.
Ready to land this part-time role?
As a Night Receptionist, you'll make sure our guests feel welcome, safe, and taken care of during the night shift. Your main tasks include:
Performing basic night audit tasks such as closing the day in our systems and preparing reports for departments.
Following up on any small discrepancies from the night audit and communicating these to the right teams.
Keeping our guests and colleagues safe by following security procedures and walking safety rounds through the hotel.
Checking guests in and out, assisting with late-night requests, and ensuring smooth guest service.
Preparing and delivering food and drinks from our limited night room service menu.
Processing payments and posting expenses to guest accounts.
Supporting the safe closing of the F&B outlets at night.
Collaborating with colleagues to make sure all night procedures run smoothly.
Helping out with ad-hoc duties when needed - we're a team, and sometimes we all pitch in.
What we're looking for:
Passion for hospitality and a guest-focused mindset.
Experience in a night role within hospitality is a plus.
Knowledge of PMS system Opera is an advantage.
Strong organizational and multitasking skills, with attention to detail.
A flexible, proactive, and team-player attitude.
Good communication skills in Dutch and English (other languages are always a bonus).
A naturally outgoing and friendly personality with a passion for service excellence - living the voco™ spirit with pride and energy.
Benefits
You'll be part of the voco® life
Competitive salary and travel allowance based on the distance between your home and the hotel
Staff and friends & family discount at 6000+ IHG hotels worldwide. You'll be able to stay at hotels for a discounted rate and you'll get 50% discount on your restaurant and bar bill
Special friends & family discount for stays at voco The Hague including breakfast
Overnight stay at voco® The Hague as part of your onboarding
We have a staff canteen in which we serve staff meals
Discounts to several cultural events such as museums, festivals, theatre, musicals, concerts and much more
Curious about different departments? We offer cross trainings!
To stay fit we offer a 20% discount on your contract with Trainmore + 1 Euro discount for every time you go!
Discount on a collective health insurance
Once a year you get to spend a paid day as a Volunteering Day to volunteer for a charity of your choice
Discount at local businesses in The Hague
Your staff uniform will be washed by the hotel
There will be staff parties, events and departmental outings
You'll be working in a passionate and ambitious team
You'll have the opportunity to take part in trainings and workshops
You'll be working for an international hotel chain in the heart of The Hague
The world is at your feet! Whoever you are, whatever you love doing, bring your passion to voco® The Hague and IHG and we will make sure you will have room to be yourself. Send your resume and motivation letter to HR and they will contact you to finalize your trip to voco® The Hague.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
In overeenstemming