Employment agency Manpower is looking for a Customer Service Representative for Dow in Terneuzen.
In this role, you will:
- Execute order entry and manage the order fulfillment process for complex, priority customer accounts
- Maintain in-depth knowledge of Dow's products, services, and applications
- Develop strong customer relationships, gather market intelligence, and understand customer needs
- Coordinate activities at assigned customer accounts and proactively solve issues
- Maintain service levels according to business priorities
- Differentiate between customer requirements and Dow capabilities, choosing the best cost-effective solutions
- Support commercial strategies with Dow customers across multiple businesses
- Collaborate with internal partners such as Manufacturing, Marketing & Sales, and Supply Chain
What's in it for you?
- Gross monthly salary between €2,700 and €3,600 (depending on experience)
- Travel allowance of €0.21 per kilometer (up to 75 km one way)
- Full-time position (40 hours per week)
- Temporary contract via Manpower with the possibility of a direct contract at Dow
- Hybrid working after 2 months (1 day from home, 4 days in the office)
- 25 vacation days per year
- Pension plan
- Free access to over 200 online training programs via Manpower Academy
Working hours
You will work Monday through Friday during regular office hours (08:30 - 17:00).