We believe travel can create citizens of the world. We spark moments of connection and transformation, giving people the freedom to explore openly and shape their own story.
With colleagues from more than 50 countries, our diversity fuels curiosity, insight, and a culture of openness, essential to understanding our travellers and one another.
We work in a flexible hybrid model from our Utrecht HQ and our homes across the Netherlands.
Just as travel is about discovery, we’re looking for people who want to go one stop further, joining a journey that inspires personal transformation through train travel.
We’re on the search for an Interim Product Owner for 4-6 months!This is a temporary position for 4-6 months created to backfill an employee during a period of leave.
The Product Owner owns the user journey from acquisition through inspiring, onboarding and early adoption (e.g purchasing the Pass, creating an account, downloading the app, joining the community). The role focuses on shaping and optimising experiences that help users discover the product, understand its value, and get started successfully. Working closely with the Product team, Marketing teams, and the CX Team, this Product Owner ensures that acquisition flows, onboarding experiences, and in-product guidance are aligned, measurable, and continuously improved.
Also, it's good to know that the team has agreed to meet in the office every Thursday and on a second day, depending on your main stakeholders in current projects; therefore, you will be expected to be in the office two days a week to work side by side with your colleagues.
What you’ll be doingYou’ll be joining the Customer Experience team reporting to the Product Manager. The CX team guides and inspires the company to deliver a meaningful brand and product experience across all stages of the customer journey, with a medium- to long-term outlook.
Your main responsibilities would be:
- Own and prioritise the Product Team’s roadmap & backlog with a focus on acquisition, activation, onboarding, and adoption, mainly for the Eurail and Interrail website and web applications.
- Translate growth and acquisition goals into clear product initiatives and experiments.
- Partner with Marketing on SEO, channel analysis, and acquisition performance.
- Work closely with CRO to optimise funnels, landing pages, and conversion paths.
- Collaborate with the CX team to identify friction, reduce customer issues, and improve clarity and trust in the Interrail brand.
- Use data and insights (user/usage, market, research data, A/B testing, feedback loop, etc.) to guide prioritisation and validate impact.
- Operate effectively within a SAFe and Agile environment, contributing to planning, refinement, and delivery rituals.
- Align planning and dependencies with other Product Teams when necessary.
- Work as part of a cross‑functional team with Design, Engineering, Data, Marketing, CRO, and CX.
It's already a possible match when you share the same mindset as us, being forward-thinking, results‑driven, caring and embracing diversity.
In terms of your experience and skills:
- 6-8 years of experience as a Product Owner or in a similar product‑marketing or growth‑oriented role.
- Extensive hands‑on experience with backlog ownership, refinement and sprint work.
- Proven ability to quickly understand existing products and teams.
- Experience stepping into running products (not only greenfield).
- Strong commercial acumen and can balance customer value with business impact when making product decisions.
- Solid understanding of SEO, acquisition channels, and funnel performance.
- Comfortable working with data, experiments, and customer insights.
- Experience across both web and mobile app products is beneficial, enabling flexibility across channels.
- Familiar with Agile and SAFe way of working; certification in Product Ownership and SAFe is beneficial to have.
- Clear communicator with effective prioritisation and collaboration skills.
- Has a good understanding of software life cycle and technical sensitivity.
In addition, it’s extra credit if you have…
- Experience in the railway, travel or mobility sector.
- Interest in sustainable travel.
- Available to start as soon as possible!
Apply directly via our website https://jobs.eurail.com/en/vacancies.
- We’ll ask you to share your resume in English (our business language) and tell us why you’re interested in Eurail and this particular role. It doesn't hurt to be creative; we enjoy seeing your personality shine through.
- As part of the process, we may also ask you to complete a short assessment to showcase your skills.
If we think you might be a good candidate, the next step is a relatively informal interview with some of your potential new team members. For you, this is a chance to understand if Eurail is your ideal workplace, and for us, it tells us more about the value you would bring.
To support fair and unbiased hiring, we use a blind recruitment process in the early stages. Personal details such as your name, date of birth, photo, contact information, social media links, gender, and nationality are hidden, allowing us to focus on your skills, experience, and potential.
In the meantime…If you’re curious, why not check us out on LinkedIn and get a sense of our culture and values?
Got questions? Our People & Culture team would be happy to help — just drop us a note at jobs@eurail.com. We don’t use LinkedIn for messages, so this is the best way to reach us!
While you’re here, explore our travel passes and get inspired for your next journey at www.eurail.com.
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