voco® The Hague, an IHG Hotel
About us voco® The Hague
Can you imagine, going to work at a beautiful hotel in the city center of The Hague? Arriving in a busy hotel with happy guests, waiting for you to make their stay unforgettable? At voco The Hague, this will be your daily life! Together with an amazing international team, you will impress the guests with your hospitality and give them memories that last a lifetime. Not only are you responsible for the guests, but also your team. This is your time to shine! You will be the role model for all the other hosts, and you will be their rock during busy times! voco® The Hague will become your second home, sounds good right?
Destination: voco® The Hague
Come on into an iconic former bank building where offices and ATMs have made way for a brand-new hotel. First impression? 204 elegantly furnished rooms, 7 floors and a warm welcome from your future team. Inside voco® The Hague you will have your place at the beautiful front office.
Your day to day
Handling all incoming Groups & Events requests in a timely manner and be the main point of contact
Preparing tailor made offers, contracts and Proforma invoices for all our Groups & Events.
Perform Site inspections and engage our clients in the voco® The Hague storytelling
Driving results and consistently deliver & inspire others by example. Executing the sales strategy proposed by the Commercial Leader and General Manager to ensure that revenue, reputation, and market share goals are achieved, and results are monitored.
Optimize Groups & Events conversion and increase guest satisfaction, in line with IHG key performance indictors.
Collaborate closely with all Operational teams to ensure a smooth execution and delivery of all Groups & Events
Living the voco™ brand with pride, passion & energy. Creating & inspiring others to deliver memorable branded guest experiences.
Promoting teamwork and lifestyle service through daily communication and coordination with other teams.
Ad-hoc duties as required – unexpected moments when we have to pull together as a team to get a task done.
Did you bring everything?
Experience within the hospitality industry in groups and events handling .
Strong project management skills.
Have strong multitasking & time management skills.
Be a social butterfly and natural networker - actively engage with partners, clients and colleagues
Strong knowledge of local businesses and business trends as well as economic factors.
The ability to effectively listen, communicate, and perform diplomacy with internal and external customers and colleagues in all situations.
Must speak English Dutch is a plus – knowledge of other languages preferred.
Benefits
You’ll be part of the voco® life
Competitive salary and travel allowance based on the distance between your home and the hotel
Staff and friends & family discount at 6000+ IHG hotels worldwide. You’ll be able to stay at hotels for a discounted rate and you’ll get 50% discount on your restaurant and bar bill
Special friends & family discount for stays at voco The Hague including breakfast
Overnight stay at voco® The Hague as part of your onboarding
We have a staff canteen in which we serve staff meals
Curious about different departments? We offer cross trainings!
To stay fit we offer a 20% discount on your contract with Trainmore + 1 Euro discount for every time you go!
Discount on a collective health insurance
Your staff uniform will be washed by the hotel
There will be staff parties, events and departmental outings
You’ll be working in a passionate and ambitious team
You’ll have the opportunity to take part in trainings and workshops
You’ll be working for an international hotel chain in the heart of The Hague
The world is at your feet!
Whoever you are, whatever you love doing, bring your passion to voco® The Hague and IHG and we will make sure you will have room to be yourself. Send your resume and motivation letter to HR and they will contact you to finalize your trip to voco The Hague.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.