An Assistant Banqueting Manager with Waldorf Astoria Hotels & Resorts is responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience.
What will I be doing?
Manage all Banquets/Events operationally and administratively.
Maintain exceptional levels of customer service
Evaluate guest satisfaction levels with a focus on continuous improvement
Propose ideas to build the range and quality of G,C&E, in cooperation with the G,C&E Supervisor
Contain costs, identifying any areas for action
Ensure training is carried out on an ongoing basis
Ensure communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for:
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow
An Assistant Banqueting Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members.
Strong knowledge of hotel/leisure/service sector
Record of success in Operational Group, Conference & Events departments, specifically the ability to deliver profit, control costs, and build customer loyalty
Exceptional communication skills
Exceptional leadership skills to create a winning team
G,C&E Operations experience in a managerial position in hotel/Events Centre
Team player
Great organisational skills and flexible to adapt to any situation
In the possession of a valid working permit and residence permit for the Netherlands
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Degree or diploma in Hotel Management or equivalent
Passion for delivering exceptional levels of guest service
Experience in luxury environment
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement.
As an employee you will become a member of the GO Hilton programme, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 8,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well. Not only will you receive discount on room rates but also 50% off on Food & Beverage.
In addition you will be entitled to discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain and Avis.
We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 18 global brands. The magnitude of this company leads to numerous career opportunities worldwide. The company also manages the world-class guest reward program Hilton HHonors®.