As a German-speaking customer service specialist at Saxo Bank in Amsterdam, you will ensure that customer inquiries are answered quickly and efficiently. In this vacancy, you will gain knowledge about investment products- so you should already be interested in finance and investing beforehand. Additionally, you're good at demonstrating empathy towards customers and thinking in solutions. You can be the customer service specialist who is enthusiastic in phone-conversations and make sure customers are happy with the Saxo Bank services. It is important for you to be willing to learn about the company's products and comply with it's regulations.
The team
In your job as a customer service specialist via YoungCapital, you'll be a part of is the Client Services & Order Desk at the Saxo Bank team in Amsterdam - your colleagues are brokers and client service representatives. They help private and business clients in the Netherlands and Germany. This is why it is important that you are fluent in German (C1 level). This team has one mission: to increase Net Promoter Scores and provide excellent customer service regarding investment products.
What's in it for you
In this position, you will receive a nice salary of 2900 € per month, 30 paid holidays per year, and you can follow various online trainings which contribute to your personal development. Another 'good to know': you have the option to work 32 or 40 hours per week.
The German-speaking customer service specialist-position at Saxo Bank in Amsterdam is a perfect fit for you? Apply now for this vacancy here with us, we are looking forward to hearing from you!
What we offer- A position as German customer service specialist at Saxo Bank in Amsterdam;
- A salary of €2,900 per month;
- 30 paid holidays per year;
- A premium-free pension;
- A delicious lunch in the office for a small contribution;
- Various online trainings that contribute to your personal development;
- Working in a friendly team with Friday drinks.
- Minimum hbo level or equivalent ability
- You speak German at C1 level;
- You have interest in finance and investing;
- You are a motivated and enthusiastic employee.
Are you the perfect candidate for this vacancy and do you meet the requirements? Then click on the button 'Apply immediately!' and we will contact you as soon as possible!
Extra information#multilingual #wervingenselectie #indebuurt
Status Open Education Level Middelbare school, MBO, HBO, Universiteit Location Amsterdam Working hours per week 32 - 40 Type of Contract Fulltime (startersfunctie), Fulltime (ervaren) Salary indication Tussen €2.700 en €2.900 Per maand Responsible for Supporting German-speaking customers with their questions and service needs. Published at 10-10-2025€2700 - €2900 per maand