Front Office Manager

With this position you are an important player in the managementteam of an attractive four-star hotel near the centre of Amsterdam (close to Museumplein, Leidseplein).

You are (through short lines and clear communication) in close contact with the front office, back office and the coordinator of the housekeeping and you can you can count on support of the senior management or the owner. You contribute to strengthening the "WE"feeling.

Your knowledge and experience will be optimally used, giving you the freedom to implement your vision in consultation with the management team.

Function / Tasks

  • Perform and coordinate all daily activities 
  • Hands-on mentality, responsible, social and communication skills
  • Responsible for personnel planning and vacation planning 
  • Manage shift changes and shift closings. 
  • Organize the workflow and ensure that colleagues perform their tasks with understanding
  • Performing assessments and providing constructive feedback
  • Contact person for business and group bookings
  • Set up periodic reports 
  • Managing supplier conditions 
  • Ensure sufficient F&B and office supplies stock and let check the delivery
  • Initiate and develop promotional activities
  • Evaluate and improve work processes and procedures
  • Responding guest reviews on social media
  • Coordinate maintenance issues with the technical department. 

  • What we offer
  • An informal work environment within a young team of highly enthusiastic co-workers
  • A good salary
  • Performance bonuses
  • Growth possibilities
  • 8% holiday allowance
  • 25 vacation days based on a 38 hour workweek
  • A healthy and growing organisation
  • A variety in tasks
  • The opportunity to learn something new every day
32 - 38

Over de werkgever

Grand Hotel Downtown is een jong 4-sterren hotel, gevestigd in het hippe en upcoming Oud-West. Het hotel heeft in 46 kamers en is op slechts 10 minuten loopafstand van het Leidseplein. Service en kwaliteit is onze voornaamste streven. Het team is zeer internationaal en bevat leden uit meer dan 10 verschillende landen. De gemiddelde leeftijd is 27 jaar. 


What we ask

  • Perform and coordinate all daily activities 
  • Hands-on mentality
  • HBO Hotel training is an advantage;
  • Minimum 3 years of relevant work experience within the hotel industry
  • Fluent in English
  • Dutch and German is an advantage
  • Extensive knowledge of the departments; front office, back office, reservations & guest service
  • Skilled in setting up, implementing and optimizing SOPs and other work processes
  • Hands-on mentality with a great sense of responsibility
  • Strong social and communication skill
  • Living in the Amsterdam area;

Interested ?

Please apply directly online.

  • Liefst HBO niveau
  • Voor deze functie is er geen minimale werkervaring vereist

Wat wij bieden

direct via Jobbird
Of solliciteer later