Vacancy | Customer Service I German I Full time & Part time | Venray or Utrecht

Unique Multilingual Eindhoven  -  Venray
30+ dagen geleden   |   52x bekeken

This international company is specialized in online retail, a highly dynamic company that was founded in 2006, and stands out through its growth. In a flat organizational structure a dynamic, multicultural team works on online projects. If you are looking to work in a fast-paced E-Commerce company with flat hierarchies you are in the right place.

Job Description
Do you speak German on a (near) native level and are you looking for a job in a young and international company located in Venray? As a customer service employee you will be responsible for answering and processing questions and responses from German speaking clients by telephone or e-mail.

Responsibilities include:

  • Answering and processing questions and responses by telephone, e-mail, chats and reviews for the German speaking clients.
  • You will keep your administrative tasks up to date by registering your follow up in SAP
  • Contacting clients directly in response to a problem or a negative review
  • Escalating problems to the Senior Customer Service Employee or the Team Leader Customer Service

You will work in an enthusiastic multilingual team within a dynamic and rapidly growing company.

Job Requirements
  • (Near) Native speaker of the German language
  • Fluent (or near to fluent) in another language is an advantage
  • A minimum of 6 months experience in customer service Business-2-Consumer (B2C)
  • Experience in client contact
  • Enthusiastic personality
  • Experience in working with computers and MS Office

Salary and Benefits
We offer you a challenging and varied full time position in a young and international company. The work location will be Venray.

  • Salary indication: 1750-1950 gross per month (depending on experience), based on full time employment
  • 24 holidays/year and travel compensation
  • International and multicultural work environment
  • Full time and Part time options: 28-40 hrs./week

For further information and questions regarding this vacancy, please don't hesitate to contact Sarah White: – e-mailadres niet toegestaan – +31 (0) 641682158




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Vacature info

Functie

Salarisschaal

  • €1750 - €2500 euro

Aantal uren

  • 40 uur

Per wanneer

  • Direct

Dienstverband

  • Vast

Opleidingsniveau

  • MBO

Werkervaring

  • Minder dan een jaar

Regio/Provincie

  • Limburg