Customer Maintenance French and Dutch in Breda

Unique uitzendbureau -  Breda
14 dagen geleden   |   26x bekeken

International organisation in Breda. For more information please contact Ritsa Wanga Paraskevopoulou at 010-5032900 or send your appliciation directly to – Klik op de solliciteer-button om te solliciteren –. Please register directly on our website through “Mijn Unique” on . With this registration you can upload your cv and automatically respond to any vacancy you are interested in. Your details will be automatically uploaded in our database and accessible throughout the entire country.

Job Description
About the job:

As a French and Dutch Customer Maintenance you will be responsible for:

  • Day to day proactive management of a portfolio of customers – phone based
  • Delivery of annual volume targets
  • Delivery of annual revenue targets
  • Achieving all KPI's including numbers of calls made and time spent on the phone each day
  • Cross selling of additional services to agreed targets
  • Management of customer attrition to agreed levels
  • Negotiating with existing customers to maximise revenue and securing long term volume commitments from our customers
  • Working with the Sales & Marketing team, contributing to the development and delivering initiatives to focus on both volume and revenue growth
  • Working closely with the Customer Services department to identify and implement process improvement to focus on an enhanced customer experience

Job Requirements
  • Fluent in French and Dutch, good knowledge of English is required
  • Sales or Account Management background required
  • Track record of working to and achieving targets
  • Achievement of KPI's in a telephony based environment
  • Good team worker, reliable and able to rapidly establish a high degree of trust and rapport
  • Experienced in the use of Excel with the ability to accurately analyse data
  • Proactive team member who seeks to learn and share experiences with others
  • Efficient in planning with the ability to keep focused on personal and team objectives
  • Ability to plan and execute but be flexible in approach
  • React in a calm and professional manner when faced with unexpected challenges
  • Work as part of a team and also autonomously
  • Ability to negotiate with clients to achieve win-win situations

Salary and Benefits
  • Full time permanent position
  • Bonus structure based on performance
  • Salary € 1900 gross

Aanbevolen vacatures

Vacature info



Aantal uren

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