German/ English technical representative in Maastricht

Unique -  Maastricht
22 dagen geleden   |   40x bekeken

An informal working atmosphere in an international company. Excellent training opportunities at an employer that pays attention to personal development.

For more info or applications please email us at – Klik op de solliciteer-button om te solliciteren – or call us at +31(0) 43 750 1760

Job Description
The Outbound Diagnosis team acts as the first and fastest product quality sensor for passenger cars, trucks and vans. By investigating S24h cases product and design faults are identified, the continuous improvement cycle of the Mercedes-Benz vehicles is started and monitored and the availability of all relevant data and faulty parts for our business partners at Daimler is ensured.

Tasks and Responsibilities:

  • Investigate breakdown cases for the technical root cause of the breakdown
  • Document findings appropriately and highlight trends to business partners
  • Request faulty parts to be sent in for further analysis
  • Appropriate usage of available resources and documentation of business related activities in relevant system (eg. ticketing system)
  • Identify and escalate complex issues were necessary
  • Proactively and continuously monitor workload to ensure timely investigation
  • Proactively identify, analyse and resolve or escalate problems and situations applying personal expertise and accrued knowledge

Job Requirements
  • Knowledge of Daimler products, as well as Daimler aftersales systems and processes
  • Affinity with automotive technology
  • Analytical thinking
  • Proficient understanding of relationships between internal and external processes
  • Excellent communication skills (B2B)
  • Advanced level of English and German, both verbal and in writing, plus a working level (including technical terms) of one of the following languages: Spanish, Italian or French
  • Strong identification with the Daimler organization
  • Is capable of handling advanced tasks in combination with regular workload without detriment to own stress level
  • Experience with S24h processes is a plus

Salary and Benefits
  • Lucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs.
  • 200 vacation hours (based on full time employment)
  • Holiday allowance: 8% of annual salary
  • Competitive performance based salary growth
  • Result oriented bonuses
  • Employee Car Program: discount on new or used Daimler brand cars
  • Collective health insurance at discounted rates
  • Pension plan
  • Transportation plan: free bike every 3 years or; free public transport or; contribution to fuel costs
  • A “tailor made” individual development plan

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Aantal uren

  • 40 uur


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  • Minder dan een jaar


  • Limburg


  • Automotive