Guest Service Manager - FT -

HotelProfessionals -  Amsterdam
30+ dagen geleden   |   28x bekeken

Functie omschrijving

Bedrijf: Europe Hotels Private Collection

Sir Albert would be delighted to meet you
Sir Albert is looking for someone who leaves a sparkling first impression and who dares to enchant others with his personality. The new asset to Sir’s Front of House team should be self-confident, friendly, certainly service-oriented and very importantly in love with Amsterdam & de Pijp. Sir Albert is especially keen on finding a Guest Service Manager who knows how to balance decisions – no matter whether it concerns the request of a guest or another Sir ambassador. Your ultimate focus lies in arranging everything leading to a sublime guest experience at Sir Albert’s mansion!
Sir Albert is looking for the perfect match
Sir Albert likes his ambassador to have exceptional communication skills in both English and Dutch and should have completed a relevant study (HBO+ level). Previous experience in a luxurious boutique hotel is highly appreciated by Sir Albert. Elegance, undivided love for the hospitality industry and devotion to exclusive service will enrich the likelihood of meeting Sir Albert!
Should this vacancy catch your unseparated interest, Sir Albert would like to kindly ask you to answer the following question:
“What does Sir Albert service mean to you?”
He is moreover certainly very interested in your CV and photo.
Sir Albert offers excellent primary- and secondary working conditions (AVR-conformity) training- and development programs, G-star discount and employee discount in the Netherlands and abroad.
Sir Albert is part of Europe Hotels Private Collection, a collection of unique hotels in Amsterdam, amongst which are the award winning Park Hotel Amsterdam with MOMO Restaurant, Bar & Lounge, boutique hotel SIR Albert with IZAKAYA Asian Kitchen & Bar and the boutique hotels Max Brown Hotel Canal District and Max Brown Hotel Museum Square.
The award-winning Sir Albert Hotel is nestled in the old Van Moppes diamond factory build in the 19th century. This unique heritage is embraced by Sir Albert and can be seen reflected in different aspects of the hotel. With high ceilings and big windows, the building stays true to its history. This impressive boutique hotel, which is recently awarded as 'Netherlands Leading Boutique Hotel', offers 90 luxury rooms and suites, The Study, IZAKAYA Asian Kitchen & Bar, a Japanese pub-style restaurant and IZAKAYA Terrace. All created by internationally award-winning designers BK Architecture. Sir Albert offers personal service and hospitality at the highest level. Nestled in the centre of De Pijp, the Quartier Latin and famed epicentre of Amsterdam urban chic, Sir Albert is a luxury boutique hotel embodying the modern aristocrat attitude. Sir Albert includes a lively outdoor terrace and is steps away from museums like the Rijks Museum and Stedelijk Museum, galleries, theatres, and a myriad of restaurants, cafes and boutiques. With unmatched Sir Albert service, it's a worldly boutique experience at your disposal. The best part of all, most is built with sustainable materials and energy-efficient technology - green luxury at its best.
Sir Albert truly believes in passionate and dedicated individuals, who are willing to bring service and hospitality to an unrivalled level. His goal is to maximise and exceed guests’ satisfaction by providing the best personalised boutique-style service possible. On his determined mission, Sir Albert is looking for the support of a
Guest Service Manager
Sir Albert offers you the unique experience of being part of the Front of House team of his stunning mansion. Sir’s Guest Service Manager is the guest’s right hand, knows all about his special inquiries and desires and makes sure that the guest’s expectations are exceeded and followed up. He/she is aware of the daily operation of all departments, acts as motivator and guidance for the Front of House team, overlooking the day to day Desk operation and has the responsibility of offering assistance whenever and wherever needed in Sir’s mansion.

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