Our client is an international company.
Do you enjoy providing the highest level of service, entering orders and handling complaints? Do you have excellent language skills in German and English? Do you want to work in a company where you will grow your knowledge? Then this is the job for you!
As a Customer Care Representative Germany you will be responsible for:
- Processing and expedite customer orders;
- Supporting sales force, troubleshooting problems and follow-up communication;
- Putting in all paper based sales orders on day of receipt;
- Performing on-going check and balance system;
- Daily reporting on a fixed set of information points for Sales and Managers;
- Weekly reporting and monitoring data entry.
The right candidate for this role meets the following requirements:
- Bachelor degree
- Experience within a Customer Care environment
- Excellent German language skills and proficiency in English
- Knowledge of SAP or similar system
- Understanding of technical terminology and developments
- Cooperative attitude and a positive mind-set
- Ability to prioritize and effective use of own time
- Focus on customers in order to maintain (external and internal) customer satisfaction
Please note that candidates must have relevant European working entitlements and be based in The Netherlands. When applying for this position, only English CV's as Word document will be considered and only successful applicants will be notified.
Due to the large number of applications that we receive on a daily basis we can only respond to the applications that match our client's requirements. For this particular role the combination of German, Dutch and English is a must. If you have not received a response from us within 5 working days, you have unfortunately not been selected for this position.
If you would like your CV to be registered in our database, please sign up on our website via http://unique.nl/en/i'm-looking-for-a-job/working-for-unique/open-application
Salary and Benefits
We offer a position in an international and innovative company where professional and personal development is supported.