Customer Callagent for a webshop in Goes

30+ dagen geleden   |   406x bekeken

Functie omschrijving

Wat ga jij doen?

For the organisation Bax-Shop in Goes, we are looking for English-speaking Customer Service Agents! Do you speak English fluently? This vacancy might be an option for you!

As a Customer Callagent at Bax-Shop you will be responsible for answering the questions of the customers. You will receive these questions by telephone or e-mail. For example, you can get a question from customers why they did not receive a conformation e-mail after they purchased a product in the online webshop, but you can also get questions from organisations on how to order equipment. Before you start, you will attend a two-hour training.  After this session you will be ready to assist the customers.

Your responsibilities include:

  • Receiving and handling questions from customers; 
  • Providing excellent service; 
  • Processing customer data in the system; 
  • You ensure optimum customer satisfaction.

Voor welk bedrijf werk je?

You will work for an online store that specializes in music / sound products.This organisation supplies the Benelux, Germany, France and the United Kingdom. Bax-Shop is a fast-growing organisation. The employees of Bax-Shop are motivated and enthousiastic people. To achieve the best results, you'll have to work as a team.

Wat bieden wij?

For this position we offer the following:

  • A salary of € 9,23 per hour;
  • You will work in a professional environment;
  • There is a informal and friendly atmosphere;
  • Travel expenses will be reimbursed as long as you live outside Goes.

Wat vragen wij?

For this job we require the following from you:

  • You speak and write English fluently;
  • You can work two evenings a week and in the weekends;
  • In your first week you can work every day from 9:00 -18: 00 pm;
  • You have no vacations planned until the end of January;
  • You have at least an MBO degree;
  • You already have some experience in customer contact;
  • You are problem solving person and accurate;
  • You have excellent communicative and listening skills.


Vacature contactpersoon FINTREX
Cheryl Blange