Wat ga jij doen?
For the organisation Bax-Shop in Goes, we are looking for English-speaking Customer Service Agents! Do you speak English fluently? This vacancy might be an option for you!
As a Customer Callagent at Bax-Shop you will be responsible for answering the questions of the customers. You will receive these questions by telephone or e-mail. For example, you can get a question from customers why they did not receive a conformation e-mail after they purchased a product in the online webshop, but you can also get questions from organisations on how to order equipment. Before you start, you will attend a two-hour training. After this session you will be ready to assist the customers.
Your responsibilities include:
- Receiving and handling questions from customers;
- Providing excellent service;
- Processing customer data in the system;
- You ensure optimum customer satisfaction.
Voor welk bedrijf werk je?
You will work for an online store that specializes in music / sound products.This organisation supplies the Benelux, Germany, France and the United Kingdom. Bax-Shop is a fast-growing organisation. The employees of Bax-Shop are motivated and enthousiastic people. To achieve the best results, you'll have to work as a team.
Wat bieden wij?
For this position we offer the following:
- A salary of € 9,23 per hour;
- You will work in a professional environment;
- There is a informal and friendly atmosphere;
- Travel expenses will be reimbursed as long as you live outside Goes.
Wat vragen wij?
For this job we require the following from you:
- You speak and write English fluently;
- You can work two evenings a week and in the weekends;
- In your first week you can work every day from 9:00 -18: 00 pm;
- You have no vacations planned until the end of January;
- You have at least an MBO degree;
- You already have some experience in customer contact;
- You are problem solving person and accurate;
- You have excellent communicative and listening skills.