Client Service Associate (Dutch speaking)

**About the job:** **Client Service Associate (Junior Investments Specialist)**As a Client Service Associate, you will be part of the dynamic department, consisting of 65+ Investment Specialists. The team supports our wider Global Sales efforts and is responsible for increasing customer satisfaction (NPS - Net Promoter Score).You will receive structured training from our professional and experienced leads, developing your investment expertise and knowledge. As your knowledge develops you will be able to answer client questions about investment products like turbos, futures and options, giving product related advice and sharing insights about current market events. You will develop solid relationships, exceed client expectations, and grow your knowledge about the investment world.**Responsibilities:**Answering customer questions regarding investment products (options, turbos, futures etc.) and trading systems; Providing information and advice on Saxo Bank products (Self-Investing and Asset Management) and actively offering them; Sparring with clients about investment opportunities and informing about current events in the market and about funds in clients' portfolios. **What you bring:*** Fluency in Dutch so you can help our Dutch speaking clients* You are organized, eager to learn and able to stay on top of several tasks at the same time;* You enjoy helping clients and have a curious and problem-solving mindset* Some work experience with high volume client interactions is beneficial, but not mandatory;* Completed secondary education (e.g., MBO/junior college/ lycée high school/A-levels/Secondary level 2 etc)* Interest in learning about investing and financial markets**What can you expect:*** Fully supported professional development and active coaching on strategies, tools and skills needed to improve customer experience;* Complete professional courses such as DSI Securities Trader and DSI Integrity;* Fun monthly outings with the team* Flexibility to join on a 40 hour per week basis or a 32 hour per week basis if successful* Modern equipped office with a view to the Zuidas next to NS Rai Station (train, bus, tram, metro)* Onsite bike and car parking and employee changing rooms/showers* Onsite canteen with lunches, drinks and snacks* Friday bar with roof terrace, pool table, table tennis, darts and games* Competitive salary with fully paid pension plan (non-contributory)* Yearly supplementary allowance of 5.5%* Additional holiday allowance 8%* 30 days holiday (not including public holidays)* Travelling expenses commuter allowance* Employee discount on Saxo products**Please watch this video for more information about working for the Client Service & Order Desk Team:****We offer:** We aspire to be a non-hierarchical, purpose-driven organisation. At Saxo, it is not about entitlement; it is about impact – no matter where you sit in the organisation. A good idea is always taken seriously and you can truly make a difference. When you work here, you become a Saxonian. Obviously you will get an attractive compensation package. But we also invest in your personal development and offer you large responsibility from day one. We encourage an open feedback culture and a supportive team environment. If you show a collaborative spirit, drive and passion, your learning curve will be steep and your (international) career opportunities with Saxo immense. At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!**How to apply: ** Click the Apply button to create an account and upload your resume (and a short motivation). We look forward to getting to know you better! **About Saxo Bank*****Support our purpose*** We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfill their financial aspirations to make an impact. That’s why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalised experience. We aim to deliver the world’s most user-friendly and personalized trading and investment platform experience, which gives our clients exactly what they need to make more informed investment decisions.***Work across borders***As a fintech pioneer founded in 1992, we focus on clients, quality, speed of innovation and use of disruptive technology. Headquartered in Denmark, we employ more than 2,000 people across 60 different nationalities globally. We have offices in key financial centres around the world including London, Amsterdam, Singapore, Shanghai, Hong Kong, Sydney, Gurgaon, Tokyo and Paris. With our global footprint, you can impact how people trade financial markets worldwide.***Be part of a unique journey***. Continuously strives to improve the Saxo Experience and exceed our clients’ expectations.. Always invests in the future . Builds for seasoned and experienced investors and wholesale clients that provide real-time access to global capital markets. . Consistently wins the for our platforms, products and services.***Own your future***So, if you’re up for the challenge of breaking down barriers in global financial markets, we’re always looking for ambitious and enthusiastic people who share our passion for clients, technology and innovation and can bring new perspectives to our diverse team.**At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!**For more on our story, culture and identity, please read the, written by our CEO and founder Kim Fournais. #J-18808-Ljbffr