Who you are
'- You enjoy teamwork and helping customers.- You're organized, proactive, and adaptable.
- You're open to learning new skills, including using material handling equipment.
- Experience in warehouse, retail, or customer service is a plus (but not required).
- You're comfortable with physically demanding, fast-paced work that involves lifting and moving items.
Your responsibilities
'- Keep carts and strollers flowing for a great shopping experience.- Assist customers with loading merchandise into vehicles.
- Maintain clear loading zones and outdoor areas.
- Support returns and merchandise pick-up.
- Report equipment issues promptly.
- Work closely with warehouse and furniture pick-up teams.
- Learn about products and customer service to improve interactions.
- Contribute to an inclusive, positive work environment.
Additional details:
- About 75% of your time will be outdoors.
- Winter gear (jackets, caps, pants) provided.
Together as a Team
At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!
Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That's why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
P.S. In the IKEA world, this position is officially referred to as: Carts Co-Worker
The starting rate/salary for this position is 18 CAD