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Originele vacaturetekst

Coach Way of Working – Agile Coach

Coach Way of Working – Agile Coach

Market Leaders NL – Delivery - Amsterdam

Do you get excited about people that get the best out of themselves every day to offer customers the best digital banking experience? Are you not only passionate about the products and services that a bank like ING offers to its customers but also about how people work and collaborate together to create and run these? And would you like to transfer that enthusiasm to others?

ING is rapidly transforming from traditional bank to a digital company. 'Digitization' and ‘Change’ are key to realize our ambition: we enable our customers to always stay one step ahead, in their personal and business lives.

We, as Agile Coaches, accelerate the delivery of value for ING’s customers and improve organizational performance. We do this by improving flow, creating high performing teams and increasing business agility.

This results in a strong customer focus, increased efficiency, reduced costs and increased employee engagement in the delivery organization. With this we serve ING’s customers better and better every day: that is what we aim for with ING's One Agile Way of Working.

Ten years after taking the first steps in Agile Working, most squads know the basics themselves. But you, with your experience in digital transformations and knowledge about Tech, DevOps, Lean IT, Agile and Transformation inspires and supports our delivery organization to take the next step.

We are especially looking for you if you have recent hands-on experience in software development, for example as an engineer or engineering chapter lead. You understand and have experience in the combination of Agile/Lean/DevOps and technical practices. For example in open source practices, continuous delivery, domain driven design or refactoring and mob programming.

This is what you will do

Some examples

  • Coaching and consulting to help the organisation solve complex impediments

  • Introducing relevant Agile/Lean/DevOps concepts, like Team Topologies, in a meaningful way for the organization

  • Increase delivery reliability

  • Build strong and cohesive leadership teams

  • Help in moving away from “firefighting mode” to continuous improvement

  • Improving effectiveness of distributed/offshored teams

  • One-on-one coaching to grow impact of senior leads

  • Advising on ways to translate delivery strategy to effective day-to-day operation

  • Improve vertical and horizontal alignment in domains (e.g. OKRs and Obeya)

  • Help organizations transform

This is how you will be successful

  • Strong consultancy skills

  • Comfortable to work in complex situations and have an integral and independent view

  • Curious and look for the less obvious answers, but also pragmatic enough to get into action and and take a calculated risk

  • Trusted advisor for people at every level in our organization, you are persuasive, know how to bring change and create impact

  • You speak Dutch and English

  • Strong (team)coaching and interpersonal skills

  • University master thinking/working level

  • Practical experience in product/software delivery, for example as a technology lead, engineer, product management leader, product owner or product development expert.

  • Deep Agile, Lean, IT and DevOps knowledge

  • Preferably a (team)coaching certification

  • Preferably experience in a leadership position

  • Made substantial business impact yourself

What we offer you

  • A competitive salary

  • A healthy balance work-life balance

  • An Agile Coach community within ING with inspiring colleagues from all over the world

  • Many possibilities to continue to develop yourself, such as:

    • Guilds, trainings and working groups on themes such as scaling, Agile and IT, (team)coaching

    • Inspiration, training and coaching sessions with experts in the field of agile, scaling, scrum, systemic transition management and more!

This will be your work environment

You and your colleague Agile Coaches form the Center of Expertise (CoE) Agile Coaching for ING Market Leaders Netherlands, you will be part of one of the teams that focus on our Delivery organization. You will work from the Amsterdam Zuid-Oost campus.

Are you excited? Please send your application with your CV and application letter. Do you have any questions? Please contact Shalini Jangbahadoer Sing, Talent acquistion advisor.

Type vacature:




Wat wij bieden

Fulltime - Parttime