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Originele vacaturetekst

Business Process Expert - Order to Opportunity (Data Management)

Job Description

In this role, you have the opportunity to

In close collaboration with stakeholders in the markets, businesses and functions you design and deliver effective opportunity to order management capabilities, ranging from opportunity, quotation, contract to order management, to the global Philips businesses and markets. You will create globally harmonized business processes as the basis for existing and new to be developed (IT) tools and ensure change management in the organization to move and adopt our people to new and more effective ways of working. For this you will participate in a key transformation program called New Product Introduction to Cash (NPI2C), which aims to deliver a new transactional backbone – from opportunity, quotation and contract to order and fulfilment management – that supports our current business as well as the transition from a product to a solutions business. Besides a good understanding of how quote and contract management work, you bring specific knowledge of product master data and configuration rules and their behavior in catalog management process and the quoting, contracting and fulfillment process, also in context of healthcare regulation and customs dynamics. For this you will work closely with the IRON+ program that is working on the One Philips Data Model (OPDM).

Your success is the positive impact of enabling our organization to effectively convert leads and opportunities into quotations and transact orders and agreements. Leveraging your own experience and based on internal and external best practices and insights you help to enable our organization to effectively sell, transact and deliver new solutions that are a key element of the Philips growth strategy. Typical criteria for success are on time delivery, user adoption and on target performance. With this you will build and operate a strong network of business stakeholders, subject matter experts and peers.

You are responsible for

  • Manage and support the design, build and lead deployment of new capabilities (process, tool, people, data) for the Opportunity to Order domain covering opportunity management (CRM), configure-price-quote (CPQ), contract management and order management.

  • Oversee the alignment and impact of new product data models and configuration designs on the current quoting and contracting processes and applications as well as future developments – closely working with the IRON+ program.

  • Maintain, develop, and safeguard relevant processes and KPIs according to standard architecture as part of the Philips Excellence Process Framework (PEPF)

  • Interact and collaborate with stakeholders and peers in the markets, business and supporting functions like IT, Enterprise Information Management and Philips University to ensure capabilities are well designed, deployed and adopted in line with the business’s needs

  • Drive real change through implementation, adoption and continuous improvement of processes, solutions and best practices in our markets and businesses.

  • Initiate, challenge, support and lead improvement opportunities in the commercial domain.

  • Drive and manage capability performance in line with defined KPIs and business objectives

  • Build and operate a strong network of stakeholders, subject matter experts and peers in Markets, Businesses and other functions

You are a part of

You will join a divers global Business Process Excellence team for the Opportunity to Order domain, where you will support the markets and businesses in different areas of commercial capability building, talent and competency development and performance management. More specifically you will be part of a one of the key End2End transformation programs called NPI to Cash. You will report to the Design Lead Opportunity to Order for Market to Order (M2O) and the NPI2C program.

The work location is Eindhoven, The Netherlands but we are open for applicants living elsewhere who are open to work in our Eindhoven office 2-3 days p/w.

To succeed in this role, you should have the following skills and experience

  • Master’s degree with a minimum of 5 years of international experience in the Opportunity to Order domain covering opportunity management (CRM), configure-price-quote (CPQ), contract management and order management

  • Demonstrable knowledge of product master data and configuration model designs and behaviors, also in relation to international trade and regulations.

  • Experience with professional concepts like, Lean, Problem Solving, Daily Management

  • Hands-on experience with current IT platforms like CRM (eg, Configure Price Quote (CPQ – eg Apttus) or SAP

  • Pragmatic business acumen, understanding the value of standard work and practical solutions

  • Strong communicator and stakeholdermanagement at different levels

  • Structured, organized and stress resilient and quick understanding skills with project management experience

  • Self-starter who takes initiative, values impact over effort and is motivated to drive performance

  • Willing to travel internationally up to 10% of the time

In return, we offer you

We offer you the opportunity to work at the heart of Philips at improving and effectuating our commercial strategy and associated commercial capabilities. You will be able to make a difference for the future success of Philips. Join us and you will be part of an organization where you can share apply your experience, develop new skills and contribute to the continuous improvement of Philips and the value created for its customers, employees and stakeholders.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.


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