Do you thrive on solving complex problems in a fast-paced environment? Do you want to help shape the transformation of a multi-billion-dollar business?
The Support Offerings, GTM & IP Management, part of Microsoft Customer Experience and Success (CE&S), is a global business made up of exceptional people who deliver world class services, earning customer confidence, trust, and loyalty. We focus on accelerating customer value for Microsoft solutions while building a differentiated customer experience.
As a Business Program Manager, you will be responsible for managing strategic initiatives across the Microsoft Unified Support portfolio. Unified Support is our lead offering for Enterprise Support, and it helps thousands of organizations to maintain, onboard, and optimize their Microsoft investments. In this role, you will (1) identify opportunities to evolve our offerings and improve the customer experience, (2) partner with GTM team to articulate the value prop for customers, and (3) work across CE&S to implement changes to help grow the business.Responsibilities
Location/Travel: Our preference is for you to be based in Issaquah, WA. You can expect limited global travel, less than 20%.
Join us and be one who empowers billions! That’s incredible reach. When you combine that with your own inspiration, plus the freedom and support to make your ideas happen, you can make a huge impact on how people work and live all over the world.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.